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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,053 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,053 reviews

July 26, 2023

Excellent dealership. Kenny is a great service adviser , great communication. Clean service area .All are very helpful. More

by Dandaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny 5 star , Karen Judge
Aug 01, 2023 -

Ira Toyota of Hyannis responded

We're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis.

July 23, 2023

Always good! This appointment was booked for 2 services. They only could do one! However, they told me because of time constraints I had to make a another appoi More

by Not needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but very polite
Aug 09, 2023 -

Ira Toyota of Hyannis responded

We appreciate you taking the time to leave us this feedback.

July 20, 2023

Issue not fixed. Still leaking. charged $500 Trying to sell me on $7000 mold removal. More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Herrera
July 20, 2023

Excellent troubleshooting and explanation of issues from service manager. Thorough troubleshooting with effective communication and follow through. More

by eriksorvo
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Arseneaux
Jul 28, 2023 -

Ira Toyota of Hyannis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 18, 2023

They got me in and out in a respectable time and a respectable price. I was very pleased. More

by markmamwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 21, 2023 -

Ira Toyota of Hyannis responded

We are thrilled that you had a pleasant service visit!

July 18, 2023

No smiles Not showing any interest Seem bored and they dont want to be there ugh More

by viplynn
Recommend Dealer
No
Employees Worked With
Dont know name
July 16, 2023

Professional. Reliable. Clean. Employees willing to help. When the job is done you get a phone call right away. More

by magbassett8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Rick Arseneaux, Meaghan Hughes
Jul 19, 2023 -

Ira Toyota of Hyannis responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Toyota is so exciting! !! All their vehicles are so amazing!! And they treat you so well and I am very happy with my purchase!!! More

by thecapecoddress
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro , Judy Johnson, Jack Moloney, Jeremy Holzworth, Steve Mahoney, John Riley
Aug 14, 2023 -

Ira Toyota of Hyannis responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the services provided by our staff and it will always be our pleasure to assist you in your automotive needs. Know that we value your business and thank you for your Five-Star review. We will look forward to providing you with exceptional customer service in the future!

July 09, 2023

Everytime I head to the service department they come up short. Appointments are never met , very disappointed again this time More

by mjburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Holzworth
July 09, 2023

They were lousy. My car only had 85,000 miles and this was 3 or 4th time they had to change my brake pads calibers etc. either u sold me a lemon or they don’t know wh More

by marie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Arseneaux, Meaghan Hughes
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