Ira Toyota of Hyannis

I bought a car today from Ira Toyota and they did not give me the RTA form, Cert of Origin, bill of sale or loan papers. There is no inspection sticker or registration sticker. No mention of me needing t give me the RTA form, Cert of Origin, bill of sale or loan papers. There is no inspection sticker or registration sticker. No mention of me needing to come back for the stickers. Sloppy business practice. Felt underhanded. On top of that they charge $495 for docs. Falmouth Toyota charges $95. And Ira charge $295 for nitrogen in the tires. Cost them about $10 a tire. They told me that happens at the point of entry. “Can’t get around it”. Many other Toyota dealers told me this was BS. Unfortunately I needed a car as soon as possible and had no choice but to buy from them. There are 3 Toyota drivers in my house. Non of them will be serviced at Ira! More

With the news of the old school 4 Runner going away for a newer revamped model I went into Ira Toyota about 6+ months ago and met with my sales consultant Justin. Justin and I hit it off instantly and he rea newer revamped model I went into Ira Toyota about 6+ months ago and met with my sales consultant Justin. Justin and I hit it off instantly and he really listened to what I want (order). Justin turned his computer and went over all options and confirmation, and shows me the rough lead time-allocation. After we agreed to the build, estimated lead time and price I left…about 3 weeks later I get a follow up call from Justin saying nothings changed but wanted to keep me informed, wasn’t annoying or the typical sales call…we actually talked for 15-20 minutes and out of that 1 minute about the truck. After the first conversation, I got follow up calls through the acceptance of the order, order-build and finally it’s on a ship coming from Japan…the communication was much more expected and every call was the same, 1 minute or less about the truck; 15-20 about life… I couldn’t ask for a better, knowledgeable sales consultant that has the best communication and is a real person. Justin, looking forward to the new truck and many more to follow. Thank you for being you. More

Always get expert service since I bought the car in 2010. The staff is friendly and honest. I bought many Tiyotad from thus dealership and have always been very satisfied with performance and maintenance. The staff is friendly and honest. I bought many Tiyotad from thus dealership and have always been very satisfied with performance and maintenance. More

Great service and Hyannis Toyota very knowledgeable I know if you’re doing I only bring my car to Hyannis Toyota thank you know if you’re doing I only bring my car to Hyannis Toyota thank you More

Sucks not worth my time will never go there again first and last Toyota. Later and last Toyota. Later More

This dealership is top notch and Justin was Wonderful! !! They did not disappoint from the beginning of the Corolla Cross purchase and kept their word on the trade in value of our other vehicle! We will r !! They did not disappoint from the beginning of the Corolla Cross purchase and kept their word on the trade in value of our other vehicle! We will return for our next purchase. Justin kept us informed throughout! More

The service staff is knowledgeable, customer focused and efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. efficient. I’ve had my car serviced there over 5 years and they have always done an excellent job. More

Services were done in shorter time than said. Service advisor was courteous and knowledgeable.thanks Service advisor was courteous and knowledgeable.thanks More

Took care of the safety recall, and additional service I requested. Very courteous, nice loaner car. requested. Very courteous, nice loaner car. More

Clean, efficient, helpful, informative, friendly, spacious , seating is good and snacks, coffee always available on time spacious , seating is good and snacks, coffee always available on time More