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Ira Toyota of Hyannis
Hyannis, MA
1,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 06, 2023
Horrible. I made an appointment online for 9;30 am. My car was never moved. I picked it up at 4pm as I had a 5 pm appointment. Before IRA never had such a. I made an appointment online for 9;30 am. My car was never moved. I picked it up at 4pm as I had a 5 pm appointment. Before IRA never had such a. horrible experience and I dealt with Hyannis a number of years. More
by pamjrego
Employees Worked With
Dennis Lopes needs to get replaced
July 06, 2023
Easy to get appointments. The courtesy shuttle is so wonderful. Always check with me for extra costs and do not do work that’s not needed. The courtesy shuttle is so wonderful. Always check with me for extra costs and do not do work that’s not needed. More
by mmaclean
Employees Worked With
Karen Judge, Rick Arseneaux, Meaghan Hughes
June 29, 2023
The staff are very pleasant and helpful. However, this local dealership was recently purchased by a large a corporation and things have changed. The service department is clearly understaffe However, this local dealership was recently purchased by a large a corporation and things have changed. The service department is clearly understaffed and overworked. They don’t have enough time to answer the phone and return calls. I hope they get some help. More
by Good guy
Employees Worked With
Kenneth Guay - 5 star
June 28, 2023
This dealership is providing pre pandemic service at reasonable prices. Since new ownership i have seen a substantial difference. It is almost a joy to go there. reasonable prices. Since new ownership i have seen a substantial difference. It is almost a joy to go there. More
by No
Employees Worked With
Rick Arseneaux
June 23, 2023
I was waiting for my car and extra work was required but instead of coming and speaking to me they sent me a email. I waited extra time because I didn’t check my email. I was not happy with this. instead of coming and speaking to me they sent me a email. I waited extra time because I didn’t check my email. I was not happy with this. More
by Nancy
Employees Worked With
Ron
