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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.4
1,012 Reviews
Call Dealership (774) 327-6100
View Awards

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,012 reviews

September 11, 2023

The salesperson was excellent, I found her knowledgeable and very responsive to my needs. The service department was efficient and helpful. More

by paul.goodhue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Tatara
Report | Print
Sep 21, 2023 -

Ira Toyota of Hyannis responded

It's wonderful to hear that the salesperson was excellent, knowledgeable, and responsive to your needs and that the service department was efficient and helpful. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Service personnel professional and friendly to work with. Scheduling was simple and answered all of my questions. More

by Jamidalo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Report | Print
Sep 17, 2023 -

Ira Toyota of Hyannis responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 08, 2023

I was very satisfied, in particular with the level of customer service provided by Justin Brandt. More

by kevcan79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Report | Print
Sep 14, 2023 -

Ira Toyota of Hyannis responded

We are thrilled that Justin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 07, 2023

Katie from the service department at Ira Toyota of Hyannis is the absolute best. She went above and beyond to get my truck fixed, and dropped off to the Steamship Terminal in lightning speed amidst More

by MVNantucket2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie from service department
Report | Print
Sep 23, 2023 -

Ira Toyota of Hyannis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2023

The service was quick, the service manager was professional and communicative. No surprises. Very pleased. More

by rhall18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Report | Print
Sep 06, 2023 -

Ira Toyota of Hyannis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

I always get excellent service at Ira Toyota of Hyannis and my car is well cared for More

by Sarahbacon077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Report | Print
Sep 06, 2023 -

Ira Toyota of Hyannis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

Quick and efficient scheduling as well as diagnostic results and multipoint inspection explained with clarity. More

by glennlaperle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Herrera
Report | Print
Sep 06, 2023 -

Ira Toyota of Hyannis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

Will never buy a car again at Hyannnis Toyata. Disorganized salesman, slow or no response to texts or emails, and after over 2 1/2 hours on the day to buy the car. More

by aperlmutter2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Daniel Gonzalez
Report | Print
Sep 01, 2023 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023 -

Ira Toyota of Hyannis responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 774-327-6055. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Lopes General Manager dlopes@iratoyotaofhyannis.com

August 30, 2023

Very transparent with suggestions and with printing recommendations. Clear on scheduling. Staff were very Friendly! More

by kerrihanley93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monberg , Justin Brandt
Report | Print
Sep 03, 2023 -

Ira Toyota of Hyannis responded

Thank you for your Five Stars! We are pleased to know we met your expectations! We look forward to the pleasure of your business again!

August 29, 2023

Great online experience. Got me the car I wanted and kept in communication with me about arrival. Only negative was the pickup experience. More than 5 hours at the dealership More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Brown, finance, Timothy Winter
Report | Print
Sep 17, 2023 -

Ira Toyota of Hyannis responded

Thank you for letting us know of the great online experience when purchasing your new vehicle. We hope that you enjoy your new vehicle for many happy miles. I am sorry, however, about the length of time spent at the dealership. If you would like to send an email or call about your experience, I will be happy to look into it for you. Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com 774-327-6055

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