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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.4
1,072 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,072 reviews

January 14, 2024

Very good. We needed a lot of work on my 2008 Toyota, and Katie kept us informed every step of the way over two days. She promise us by end of day today, and t More

by swan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie in service
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Jan 17, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear that you had a great experience and that Katie provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Your service manager got my battery replaced and it was still under the warranty. I was very happy with the service and that there was no charge! More

by yayadee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Jan 13, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

They need to pay close attention to customers and their requests. They're looking unhappy to work at that place. More

by ahmettahahun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Jan 16, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Ira Toyota of Hyannis responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dennis Lopes General Manager dlopes@iratoyotaofhyannis.com

More
January 09, 2024

I went in to get an inspection sticker and was in and out within a 1/2 hour. Very happy to have it be so quick! More

by Marshamoynihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name - sorry!
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Jan 11, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

I needed a car because mine was falling apart and it was past time to replace it. I couldn’t travel off Cape easily to look for cars so went to Ira Toyota in Hyannis. Worked with salesperson Whitney Marie w More

by Heather P
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Marie Washington
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Jan 10, 2024 -

Ira Toyota of Hyannis responded

Congratulations on your 2015 Prius! We are thrilled that Whitney provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 08, 2024

The dealership is clean, inviting comfortable, and I enjoyed my time waiting for my car to be serviced. The massage chairs are fabulous. More

by rikets442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
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Mar 02, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 08, 2024

The best detail I have had done on my car and the customer service was the best. More

by Kelleyhend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy
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Jan 09, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Service dept staff are knowledgable and courteous. It would be beneficial if loaner cars were offered for long service waiting periods. More

by stephenhains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Leal
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Jan 09, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a knowledgeable and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

This dealership has ALWAYS been outstanding. . This is the 4th year on our second Avalon hybrid. So far very good More

by Ajax4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric.
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Jan 09, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Friendly, knowledgeable. The first time I had my car serviced there was a long wait. This time very fast. More

by dougdmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 06, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a friendly, knowledgeable, and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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