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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,114 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,114 reviews

April 18, 2024

Service was friendly and efficient for my Toyota Care check-up. Love the black leather arm chairs in the waiting room! More

by M Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Tatara
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Apr 20, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

Prompt attention to my vehicle without an appointment and excellent communication with my service advisor, Ismael. More

by betkev829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Herrera
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Apr 17, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

Superior customer service, explaining & diagnosing the issue, providing for car rental during repair time, and even servicing the brakes due to the time the vehicle had to be there awaiting repair. Super More

by Submariner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guay, Kenneth
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Apr 17, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear about your superior experience at the dealership! We're thrilled that you found our customer service to be excellent, with a thorough explanation and diagnosis of the issue, as well as providing a car rental during the repair time. We're also glad that you were satisfied with the superior repair on a complex problem. Thank you for your willingness to repeat business with us and recommend us to others. We're here to help and ensure your continued satisfaction with our services.

April 13, 2024

I think you should look around and try another. They do not follow-up closely on 8 pt checkups and screwup on what you asked them to do. Sloppy at follow-up and taking direction. Appears that they More

by Jsoffayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female Sales Mgr and ?? Service attendant that was handling me.
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Apr 16, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 04, 2024 -

Ira Toyota of Hyannis responded

I apologize that you experienced poor service when bringing your vehicle in recently. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mruby@iratoyotaofhyannis.com. Marlaine Ruby IRA Toyota Hyannis and IRA Toyota Orleans

April 10, 2024

I had a bad experience with IRA dealership on the North Shore of Boston. I am apprehensive because they are now in control of Hyannis Toyota. More

by wfdaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
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Apr 12, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 08, 2024

My car was done on time. Service was great. Appreciated the courtesy van. Thank you. More

by blueberrymanor
Recommend Dealer
Yes
Employees Worked With
don't know the names
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Apr 10, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

Got the car inspected late on a Saturday. Couldn’t have been nicer and more accommodating🌸🌸🌸 More

by Marguerite.Ricciardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 09, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a nice and accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

They were very helpful and prompt with fixing my door. I will be returning next time I need to be serviced More

by PickledEggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
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Apr 09, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a helpful and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

The staff are all courteous and professional. I got a state inspection and a new key. The waiting area is comfy and they have fee WiFi. More

by arisaperstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
Report | Print
Apr 10, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

I had a problem with my 4Runner and Eric Moberg was excellent to help get my car fixed. Thank you for the great service! More

by Michdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Report | Print
Apr 09, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear that you had a great experience and that Eric provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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