Ira Toyota of Hyannis
Hyannis, MA
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Sales was 5-star. Craig was super professional and efficient. However, just had my first service (5k). Appointment was at 830am. Vehicle wasn't seen till after 9am. Wa Craig was super professional and efficient. However, just had my first service (5k). Appointment was at 830am. Vehicle wasn't seen till after 9am. Walk around visual and tire rotation - Really!? No oil change, no car wash and, more importantly, I called the service desk about an hour after I got home with a couple of quick questions. No answer (left a message) and no call back. VERY lame. The only reason they are getting 4 stars is because of the Sales staff. More
If you have a few hours to spare. Had an appointment but told it would be 90 minutes for an oil change. More like 2 1/2 hours before completion. They do provide a car inspection a Had an appointment but told it would be 90 minutes for an oil change. More like 2 1/2 hours before completion. They do provide a car inspection and always find multiple problems. But we are talking about a dealership… All is good otherwise! More
Kenny was very helpful in getting me in for service. Car was fixed within a reasonable amount of time. Set me up for appointment for a recall issue. Car was fixed within a reasonable amount of time. Set me up for appointment for a recall issue. More
I was in with my new car for a valve that was misbehaving on a tire. The young woman that set me up was professional, knowledgeable & made my drop in concern go smoothly. on a tire. The young woman that set me up was professional, knowledgeable & made my drop in concern go smoothly. More
My truck was completed ahead of schedule, which was a pleasant surprise. The service team was processional, efficient, and very communicative. Highly recommend their services for anyone looking for fast, pleasant surprise. The service team was processional, efficient, and very communicative. Highly recommend their services for anyone looking for fast, reliable service! More
Very pleasant staff and accommodating. They did what they said they would do. Car was ready when expected . Overall a great experience. They did what they said they would do. Car was ready when expected . Overall a great experience. More

