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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,072 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,072 reviews

March 25, 2025

Outstanding service especially from Danny Gonzalez. My Dad and I were impressed from the service we received. More

by lamlove225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Mar 28, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

David was knowledgeable, professional and personable! A very necessary chore went off well and smoothly. More

by robbinsbarbara55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
Mar 24, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Had service done on my 2023 RAV4 Hybrid, got a walk around video that showed that there were no issues. Pleasant at the reception area, comfortable seating area with complementary coffee. Overall great More

by Mark BELAMARICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Mar 24, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Today I went in for an oil change. and had the pleasure of a wonderful experience More

by lynngoudas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Maillard
Mar 24, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 16, 2025

Quick appointment made. Service was for warranty work and was completed in time promised. A shuttle service was scheduled to take me home and pick me up when car was finishe More

by jaynewilcox826
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 17, 2025 -

Ira Toyota of Hyannis responded

We are very pleased that your recent visit went so well! Thank you for recommending us others! We look forward to seeing you again! Marlaine Ruby Customer Relations Manager

Mar 19, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Great customer service from the second you walk in. Exceptional buying experience. Definitely recommended anyone looking to purchase a vehicle. More

by Bleep04.bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth , Johnathan Brown
Mar 17, 2025 -

Ira Toyota of Hyannis responded

We are pleased that your buying experience went so well. We wish you many safe and happy miles in your new vehicle. Marlaine Ruby Customer Relations Manager

March 14, 2025

Service rep was pleasant and thorough. Checked me in promptly after which I found a seat in the very comfortable waiting area. My car was serviced in less time than anticipated. Check out More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young lady’s name
Mar 17, 2025 -

Ira Toyota of Hyannis responded

So happy that your recent experience with us went so well! We look forward to seeing you again! Marlaine Ruby Customer Relations Manager

March 14, 2025

By phone, text, and email I made appointment for 40,000 mile maintenance, saying we would WAIT. We arrived at appointed time, and they said we had to leave car for the day - mechanics were at lunch...After More

by Greg
Workmanship
Recommend Dealer
No
Employees Worked With
Service not sales
Mar 14, 2025 -

Ira Toyota of Hyannis responded

We are sorry about the issues you describe in your review. If you could provide more contact information, I would be happy to look into the concern. Sincerely, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

Mar 17, 2025 -

Ira Toyota of Hyannis responded

I do not have your full name or email, sir. If you would like to share, I will investigate your concern. Sincerely, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

Mar 17, 2025 -

Greg responded

Sure, what information would you like? I would guess you have my name and email, right? Should that be enough for you to track down the situation? Greg Bar

March 12, 2025

Great service and technical staff! Shuttle service drivers are excellent too and this service is of great convenience. More

by MDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 15, 2025 -

Ira Toyota of Hyannis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Ira Toyota of Hyannis is FANTASTIC! I trust them implicitly with my cars, and will only go to them. Their customer service is top notch no matter what I have going on. They are respec More

by dragonfly3085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Guay, Meaghan Hughes
Mar 09, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!