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Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.4
1,068 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,068 reviews

June 06, 2024

Service supervisor was very responsive to my concerns and took the time to provide a clear explanation. More

by Jamesgmarchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 08, 2024 -

Ira Toyota of Hyannis responded

Hi, thank you for leaving us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 05, 2024

Buying a car from IRA was a seamless and satisfying experience, highly recommend for everyone. More

by cheriey495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Winter
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Jun 07, 2024 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 03, 2024

The people at Ira Toyota are very courteous and helpful. I purchased my car from Ira Toyota in 2020 & have brought it only here for any & all maintenance. More

by Mary9606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Tatara, David Prunier, Geoff Giampapa, David Gavin
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Jun 05, 2024 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 30, 2024

Your paperwork process is flawed. It took the mechanic 45 minutes to complete the work on my car. It was an additional hour and 15 minutes for the paperwork to be completed. So I wait More

by Jean catto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Brandt
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May 31, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024

Dave, in Service Department, was very efficient and informed me as soon as my truck was ready . Always consistent service at Hyannis Toyota More

by ddotlafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Service department
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May 30, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn about your positive experience and the efficient assistance provided by Dave! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

JR is the best car sakesman I have ever dealt with. He listened to me and got me exactly what I wanted. More

by ccoughlan422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Riley
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May 28, 2024 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle! We're thrilled that JR provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

Everything is good. But he dented my car. So I have to make another appointment and go again. And I didn’t even know how it’s come out . More

by kaushik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Report | Print
Jun 07, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 07, 2024 -

kaushik responded

Today is my appointment let’s see how it goes. Thanks

May 21, 2024

Service staff is friendly and very attentive. Work was completed in a timely manner and the issue was resolved. More

by chris.conlon2583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Linnel
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May 22, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

I had the best service advisor taken care of me and it was the best service I have had at your facility in all of my visits. Thank you David Nickerson. Your facility is lucky to have him. More

by dmm564mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service David Nickerson
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May 22, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn about your positive experience and the best assistance provided by David! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

Excellent service professionals. They are thorough and explain everything that needs attention. I have used this dealership for almost 25 years, and they have always kept my Toyotas More

by mscott22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
Report | Print
May 21, 2024 -

Ira Toyota of Hyannis responded

That's wonderful to hear! We're so glad that our service professionals have consistently provided you with excellent care for nearly 25 years. Keeping your Toyotas running well is our priority, and we appreciate your continued trust and loyalty.

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