Ira Toyota of Hyannis
Hyannis, MA
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I received my bill and paid $600. And I drove home because I was very hungry. I noticed on the car screen a very concerning error message. The service tech who drove the car from the And I drove home because I was very hungry. I noticed on the car screen a very concerning error message. The service tech who drove the car from the survive bay to where I picked it up had to have noticed the error but turned over the car to me anyway. I had to return to the service center and all the reps said they did not notice the error message that was right in front of them. I think they were lying . More
Got to the dealer met with Kathy the service writer very pleasant said service would be about 90 minutes to service my RAV 4 offered me a coffee and said she would find me in the waiting area when done deal pleasant said service would be about 90 minutes to service my RAV 4 offered me a coffee and said she would find me in the waiting area when done dealer service was done and she said every thing was fine very satisfied with the whole experience thanks Toyota More
Hyannis Toyota is where I purchased this vehicle. They have taken care of me whenever I had any issue. It has always been a pleasure to work with them and especially KENNY in the service department w They have taken care of me whenever I had any issue. It has always been a pleasure to work with them and especially KENNY in the service department which goes above and beyond and if I can, I will buy all my cars in the future from them. More
Had a recall done and oil and filter it took a while but the service was great the service advisor Randal Linnell was great looking forward to working with him again the service was great the service advisor Randal Linnell was great looking forward to working with him again More
Personable sales person, told the state inspection would be 90 min and it actually was just under an hour, comfortable waiting area, great coffee! be 90 min and it actually was just under an hour, comfortable waiting area, great coffee! More
Great friendly staff, our tech that worked on our vehicle sent me a very detailed video of what was done and needed to be done to our vehicle, which I truly appreciated. Quick and easy service, as always! Bu sent me a very detailed video of what was done and needed to be done to our vehicle, which I truly appreciated. Quick and easy service, as always! But this time the man working on our car really made it enjoyable as he was very knowledgeable! More
Had to get my TPMS sensors re-programmed after getting new tires. Eric, Service Advisor, told me all four ensures were no good (20-year-old Lexus). He gave me a quote to replace them. Did not have tim new tires. Eric, Service Advisor, told me all four ensures were no good (20-year-old Lexus). He gave me a quote to replace them. Did not have time to get it done at that time. Eric was very understanding and professional. I will return when I can schedule an appointment. More