Ira Toyota of Hyannis
Hyannis, MA
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RE:service orders dtf 7/9/25 & 7/29/25. -A/C work done on both days for problems in the same area, for a total cost of $3281.47. WHY wasn’t the second problem note the first time? I feel tha -A/C work done on both days for problems in the same area, for a total cost of $3281.47. WHY wasn’t the second problem note the first time? I feel that it cost me twice for almost the same work. Someone missed the problem the first time at my expense. I have no problem paying for parts, but not the labor, for a missed issue to the A/ C system. This would not have been noticed had I not asked for the A/C system to be checked when I had the vehicle in for service, and brake work. It should have been done on the visit of 7/9/25. Someone missed diagnosing the problem, and it cost me more money. More
I always get the 7a appt . Every time I wait 45-75 min b4 car is driven into work bay.. I can count on a 2-3 hours for an oil change and tire rotation.. I ask the ask the Every time I wait 45-75 min b4 car is driven into work bay.. I can count on a 2-3 hours for an oil change and tire rotation.. I ask the ask the service advisor. Why the delay ?? Boat load of excuses. Short of help , that’s the system. 7a appt is for check in Very frustrating. Too busy to sit for 3 hrs !!!!!! More
Great service appointment today at Ira Toyota in Hyannis……….love the shuttle to and from work so I have no down time….Service Department one of the main reasons I have bought my last 4 cars at Toyot Hyannis……….love the shuttle to and from work so I have no down time….Service Department one of the main reasons I have bought my last 4 cars at Toyota! More
Great location. Has several work bays to allow quick and efficient vehicle maintenance. Staff are professional and friendly. I appreciate the texts from the master t Has several work bays to allow quick and efficient vehicle maintenance. Staff are professional and friendly. I appreciate the texts from the master tech and the ability to review repairs prior to agreeing to fix. My associate was reliable, and treated me with respect and kindness. The shuttle service was convenient. More
working with Tom Leal at hyannis toyota was like working with a friend. his insight, suggestions, and experienced advice made the entire process a pleasure…. with a friend. his insight, suggestions, and experienced advice made the entire process a pleasure…. More
Keith was very kind good listener to my needs finding a car I was looking..for the first time I never had anyone from any dealer move my stuff for my car into the new car. I thought that was awesome. Highl car I was looking..for the first time I never had anyone from any dealer move my stuff for my car into the new car. I thought that was awesome. Highly recommended! More

