Ira Toyota of Hyannis

J R Riley was friendly, experienced, and knowledgeable. He went above and beyond the norm to see that we would be happy with our purchase, even coming in on his day off to meet us. We wanted a Hybrid Camr He went above and beyond the norm to see that we would be happy with our purchase, even coming in on his day off to meet us. We wanted a Hybrid Camry XLE, with leather interior, but no sunroof. That is not an available choice from Toyota. JR worked with us, and an after market vendor, to help us get what we wanted. We are very pleased with the results. It was a very positive buying experience, and we look forward to having our car serviced by Hyannis Toyota. If the service is like the sales, it will be great! More

My wife and I had stopped in to take our first serious look at the Prius and JR Riley was the salesperson who showed us the car and we had a very nice presentation, inlcuding a brief test drive, and we fo look at the Prius and JR Riley was the salesperson who showed us the car and we had a very nice presentation, inlcuding a brief test drive, and we found JR Riley to be most informative and very personable, honest, friendly and made us feel very good about the experience of finding a Prius model that would be right for us. There was never any pressure from J.R. and we followed up with him after we figured out what we could afford. He did all the work and got things all set for us so that I could catch a ferry over to Hyannis and then get the car, and continue on my way with other business in New Bedford that afternoon. I've had previous experience with having our other two Toyotas serviced at Hyannis Toyota and those experiences have always been first rate customer service. I've never been in any other dealership in my nearly 50 years of driving that really puts more attention into customer service. J.R.Riley continued that work ethic and really made us feel good about our purchase. We found Matt Gomes in the business department was also another great example of excellent customer relations and service. Matt, too, made us feel right at home. He explained all the paperwork that we needed to sign and so everything would be ready for when we would pick up the Prius. Since moving to the Island, I've had conversations with other Toyota buyers and they too have glowing reports of the great service and experience they've had at Hyannis Toyota. I've had nothing but great customer service experiences with Hyannis Toyota... I highly recommend their dealership. I've always been sold on Toyotas, and I'm equally sold on this excellent Toytota Dealership! More

I had a car accident on January 14, 2011 when someone hit me and totaled my car. I wanted to find a Toyota Corolla S because I did not want anything less than I had in my previous car. I loved my 2008 Toyota me and totaled my car. I wanted to find a Toyota Corolla S because I did not want anything less than I had in my previous car. I loved my 2008 Toyota Corolla S, Speedway Blue car. The car drove great and I felt safe in this car, even more so since the car accident. I had a great experience working with Jr. to find the right car. I went to several different dealerships to find just the right car before making a choice. Jr. never tried to push me into purchasing anything that I was not completely interested in. He took the time to ask me exactly what I wanted and always called me back right away. He even went above and beyond by calling other dealerships to help me acquire my ideal car. Junior was a helpful and honest salesman. He even made sure I knew everything I needed to know about my car before I left with my new car. I had a terrible experience with the Toyota dealership in Portsmouth, New Hampshire. I had found a 2008 Toyota Corolla S in Speedway Blue and drove all the way there to purchase it. They sold it the night before after I had already spoken with their sales representative about coming up the next morning. I arrived there and not one sales person even came up to help me. Once I found someone, I had found out the car had been sold the night before. Then he tried pushing me into buying a different car, even though I told them exactly what I was interested in. They were not friendly and were far too pushy. That dealership was also awful at returning phone calls and I wasted my time and effort driving there in the first place. I would highly recommend Hyannis Toyota in the future. Jr. was an excellent sales representative for your company and I would be happy to work with him again. Another employee that was extremely polite and helpful was Matt when I was applying for my loan. I appreciate both of them for all the help they have given to me over the past week. Thank you, Nancy Hersey More

This was our second purchase from Hyannis Toyota. We traded in our old RAV4 for a 2012 model. Each time we've been treated with respect, given a fair deal, and had extremely efficient follow-through fo traded in our old RAV4 for a 2012 model. Each time we've been treated with respect, given a fair deal, and had extremely efficient follow-through for the "end of sale" tasks such as registration transfer, auto inspection, etc. When it's time to get a new vehicle, it is highly likely we'll head back to this dealership. We will also certainly recommend it to our friends on the Cape who are interested in purchasing a new or used Toyota. More

We came in knowing exactly what we were looking for and were able to leave that same day with exactly that. This is all thanks to our Sales man Greg and Business manager Rob who were both highly knowledgea were able to leave that same day with exactly that. This is all thanks to our Sales man Greg and Business manager Rob who were both highly knowledgeable and helpful. They each had a part in making our process a fun, fast and smooth one. We would highly recommend their services to anyone looking to make a vehicle purchase (new or used). More

We have been buying new since 1967 and our experience at Hyannis Toyota was absolutely the best. Justin Phillips was our sales rep who knows his product and was most helpful in explaining the Camry feature Hyannis Toyota was absolutely the best. Justin Phillips was our sales rep who knows his product and was most helpful in explaining the Camry features to us to help us decide between a Camry SE and a Honda Accord SE. Justin didn't talk down the competition, as the other dealers did, but instead showed us real value in the differences where the Camry was a hands down choice. We used the AAA buying service of which Hyannis Toyota is a certified dealer (True Car) and they honored the prices quoted with no razzle dazzle we experienced at 3 other dealerships. Because we we were looking for a specific color and options on a 2012 Camry SE, the dealership when above and beyond to find the car and have it ready for delivery as promised. The car was prepped and ready to go with zero issues. Rick Arseneaux in Service was our rep for getting the car inspected and wrote up the service order, took the car in and go us back on the road quickly and smoothly. After 45 of car experiences with pressure sales people and sales managers low balling and bait and switch practices, Hyannis Toyota is clearly a 5 out 5 in presales, sales, and service. My wife Gayle is absolutely happy with how Justin helped and with her new car. We not only would recommend the dealership and Justin Phillips, but already have done so with friends. More

More than anything, I completely trust the people at Hyannis Toyota. From Bob Carter, from whom I bought my 2002 Highlander, I have enjoyed and trusted every person there with whom I have interacted. W Hyannis Toyota. From Bob Carter, from whom I bought my 2002 Highlander, I have enjoyed and trusted every person there with whom I have interacted. We are now out in Palm Springs, CA for several winter months and I had minor service today at Toyota of the Desert where I have the same experience. My next car, date to be determined, will be another Highlander. My wife drives an Avalon, and while I seldom speak for her, I believe she shares my feelings about Hyannis Toyota. Rik Clark Cape Cod More

We have always had very positive experiences with Hyannis Toyota in the six years that we have been dealing with them, in purchasing cars (1 RAV 4, 2 trucks, 1 Prius) and in having them serviced. We es Toyota in the six years that we have been dealing with them, in purchasing cars (1 RAV 4, 2 trucks, 1 Prius) and in having them serviced. We especially enjoy working with Marc Isaac Howard, who knows cars and especially Priuses better than anybody we know! We trust Marc completely and will always recommend him to our friends as well. The friendliness of the staff and greeters is especially outstanding. We are always made to feel welcome. We have recommended the company to many people over the years for its excellent service. More

Starting from the initial greeter, we were very impressed with the friendliness of everyone at the dealership.. It was a positive experience all around. Not only are the people helpful and attentive, the who with the friendliness of everyone at the dealership.. It was a positive experience all around. Not only are the people helpful and attentive, the whole ambiance of the facility was inviting..(Even the ladies room facilities were clean and inviting....oh those hand dryers...) More

This is the third car I have leased from Hyannis Toyota ...the second time Isaac has been my salesman. Isaac is very fair and genuine, unlike many other car salesmen! The dealership is no nonsense and ea ...the second time Isaac has been my salesman. Isaac is very fair and genuine, unlike many other car salesmen! The dealership is no nonsense and easy to deal with. I will definitely recommend Isaac and Hyannis Toyota to anyone that I know is looking to buy or lease a new or used car! More