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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,078 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,078 reviews

December 08, 2012

Jeremy Holzworth was outstanding in his depth of his knowledge of the 2013 Highlander, his ability to work with my wife and me, appreciating and resolving our concerns, coordinating other Hyannis Toyota More

by Peter G DeRosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth, Justin Philips, Rob Iodice, Meaghan Hughes
December 05, 2012

Having driven a 1996 Toyota Corolla for over 17 years purchasing a new RAV4 was a dream come true. I had one of the most pleasant experiences working with my "team" that put me into my dream car in less More

by laveni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Remedis and Justin Phillips and Rob in Finance
November 23, 2012

We always go to Jack Carter's dealerships for sales and service. At our Boston home I could drive to on dealership 5 miles away and walk to another.We chose to do all our service on weekends at our cape ho More

by jkblasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Johnson
November 21, 2012

I went to the dealer to shop for prices on news Avalon and Venza . I told Greg this upfront . They had a few Venza and 1 Avalon . After driving a couple cars we decided we wanted a new Avalon . We went More

by pthm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Remedies and Dennis Lopes
Dec 05, 2012 -

Ira Toyota of Hyannis responded

After speaking with the salesperson and sales manager involved,I learned this vehicle was being purchased for his mother. When the salesman asked if the figures were good (prior to deciding to use her car as a trade) the response was "yes" and he proceeded to ask her if she wanted to fill out a credit application, which she did. The price of the trade in was factored in AFTER she was given a discount on the purchase and sales agreement. The salesman asked for a deposit after all the paperwork was completed as he thought she wanted to purchase the vehicle.It is a shame that a miscommunication regarding the process caused the consumer to not purchase locally as we have always been able to "meet or beat" our competitor's prices,given the opportunity. Judy Johnson-Ulscht Customer Relations Manger Hyannis Toyota

October 24, 2012

This is the 2nd time I have dealt with Isaac in buying or leasing a new Toyota and both times he has treated me with curtesy and competence of a professional who knows his business. This is my 3rd Toyota in More

by jmcgrady4041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Isaac Howard
August 12, 2012

I had to buy a car on short notice, as my 12 year old Mercedes ML320 had become unreliable. Isaac was recommended to me by a coworker. I was considering a RAV4 and a Prius. When I arrived, I explained More

by jes02655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Howard
August 07, 2012

Jeremy was very knowledgable,courteous and extremely helpful with the purchase of our new 4-runner.also very prompt in servicing us.very pleasant experience More

by cindyg2519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
July 25, 2012

THANK YOU FOR YOUR HELP IN EASING MY TRANSITION FROM DRIVING A 2001 WAGON , NON COMPUTERIZED VEHICLE, TO MY 2010 MATRIX WITH MANY NEW FEATURES. More

by ANTIQUE168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC ISAAC HOWARD
July 19, 2012

My experience at Toyota in Hyannis was wonderful! Mark Isaac Howard was knowledgeable, caring, attentive as he has been in our past experiences with him. More

by prettypolack11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Isaac Howard
July 17, 2012

This was my second sales experience with Toyota. I recently leased my second Camry. I was fortunate to wokk with Marc Howard. He was very knowledgable about the car, was very patient and made the whol More

by ggalvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Issac Howard
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