Ira Toyota of Hyannis

Very god competent polite service i am very pleased with my purchase will recommend to others my purchase will recommend to others More

Katie was great-handled what work was needed on my car. She is an excellent communicator, which has enhanced my experience with Ira Toyota. She is an excellent communicator, which has enhanced my experience with Ira Toyota. More

We bought our car mainly online and over the phone. Gustavo could not have been more professional and helpful making it all work in the middle of a blizzard. Gustavo could not have been more professional and helpful making it all work in the middle of a blizzard. More

We called service when my car would not start with a low power message—4 pm. Person gave us good instructions since we had to wait for AAA. On Wed.am Katie was Great! Explained process snd then updated w power message—4 pm. Person gave us good instructions since we had to wait for AAA. On Wed.am Katie was Great! Explained process snd then updated with details, she returned my call promptly when I had a question. More

Lack of communication on their part. My key fob issue was not fixed. Car alarm continued to go off. I ended troubleshooting it at home, and solved the problem. My key fob issue was not fixed. Car alarm continued to go off. I ended troubleshooting it at home, and solved the problem. More

Eric help me and was able to give me a coupon as well so my total was not that intense because I was replacing my whole muffler system my total was not that intense because I was replacing my whole muffler system More

I’m disappointed. I had a purchase and sales agreement that I viewed and was to pick up once I got the funds and insurance settled. The dealer was closed for 3 days I had a purchase and sales agreement that I viewed and was to pick up once I got the funds and insurance settled. The dealer was closed for 3 days because of the blizzard. I was snowed in as well. I didn’t like the pressure from the salesperson who wanted me to purchase an additional package in addition to what I was paying for the vehicle. He gave me papers to sign which I signed thinking it was the same purchase and sales agreement I reviewed earlier. I was at the dealers from 9:30 a.m. to 3:30 p.m. I never saw the vehicle during this time. Later when the vehicle was brought to me, I was surprised to see the vehicle had over 600 miles when the vehicle I purchased had only 4 miles. After I got home, I saw the registration said the color was grey, not stormy blue as I had agreed to. I’m extremely disappointed to have been duped. The first vehicle I purchased was recalled the day before I was to pick it up. I’m not happy the Toyota Crown Signia was switched without informing me. More

Always get an honest and thoughtful opinion without pressure Allen was great. He and my daughter got along great. I wish I could have processed what he said a little quicker but I had been up for 4 ni pressure Allen was great. He and my daughter got along great. I wish I could have processed what he said a little quicker but I had been up for 4 nights keeping a generator going and shoveling in the day. Thank you. More