Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Toyota of Hyannis
Hyannis, MA
1,205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,206 reviews
November 17, 2025
Great service always here. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. The advisers are always on point and the technicians do great work. Bought my Tacoma new here and have had all the service done at Ira. More
by ludereralbert
Employees Worked With
Robert Thayer
November 15, 2025
At some point my husband’s name was put on my account and it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil it’s been a nightmare getting it off! I don’t think it’s a hard ask to get my name on my vehicle. But apparently it’s an impossible ask. I had an oil change and got my wheels aligned. All went well and the service writer was pleasant. If only you could get my name correct (it’s Susan, I own two Toyotas.) ironically, “Greg” doesn’t own any vehicles. Thanks for listening…. More
by NotGreg
Employees Worked With
None listed here
November 14, 2025
Very pleased with our salesman, Jeremy. He listened, answered questions, was extremely knowledgeable about what we were looking for, helped to make our purchase possible and his winning per He listened, answered questions, was extremely knowledgeable about what we were looking for, helped to make our purchase possible and his winning personality made the whole process extremely pleasurable! More
by Joanneirwin72
Employees Worked With
Jeremy, John Brown
November 12, 2025
Looking for a used truck JR Riley , helped me bring it home ! Solid deal and a friendly environment. Great customer communication, kept up to speed on all developments. Thank you JR ! home ! Solid deal and a friendly environment. Great customer communication, kept up to speed on all developments. Thank you JR ! More
by ToyotafanTM
Employees Worked With
JR Riley, sales
November 05, 2025
We have always felt well taken care of at this dealership since we started working with them 15 years ago. We have mainly worked with J.R. Reilly who has been consistently wonderful to work with - responsi since we started working with them 15 years ago. We have mainly worked with J.R. Reilly who has been consistently wonderful to work with - responsive, attentive to our concerns and great sense of humor as well. We always ask for J.R. when we have a question, concern or need a new car. But all the staff we have come into contact with, without exception have been terrific - great customer service at all times! More
by susanoncobble
Employees Worked With
J.R. Reilly - 5 Stars
November 04, 2025
Toyota personal have ALWAYS BEEN OBSERVANT OF ANY. PROBLEM S WITH MY CAR EVEN IF I CAME IN FOR A SCHEDULED ROUTINE SERVICE WONDERFUL PEOPLE PROBLEM S WITH MY CAR EVEN IF I CAME IN FOR A SCHEDULED ROUTINE SERVICE WONDERFUL PEOPLE More
by DottieCawley
Employees Worked With
I don’t remember
November 03, 2025
My service guy is the best. He goes overboard to help with all the new technology in my Grand Highlander that often baffles me! He is kind and explains everything step by step. He goes overboard to help with all the new technology in my Grand Highlander that often baffles me! He is kind and explains everything step by step. It is a huge learning curve for older customers and he is respectful and thorough in his explanations. The mechanical work on the car was also done in a timely fashion. More
by Barb
Employees Worked With
Nicole in Service Mgmt
October 30, 2025
Customer service is gone in this location. I walked in for a scheduled appointment and not one person speaks or acknowledges me until I say something. I’m met with attitude right off the bat. I walked in for a scheduled appointment and not one person speaks or acknowledges me until I say something. I’m met with attitude right off the bat. I’m told it will be 90mins for a scheduled appointment. 😳 I have my young daughter with me and in my head I’m like okay well at least I bright dinner. More
by cmos.bella
Employees Worked With
No one that had help is listed
