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Ira Toyota of Hyannis
Hyannis, MA
1,234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 24, 2026
I recently went to Hyannis Toyota and they would not honor the coupons on their website for an oil change. They said since my car was Lexus it did qualify which I think is crazy since Lexus and Toyota a honor the coupons on their website for an oil change. They said since my car was Lexus it did qualify which I think is crazy since Lexus and Toyota are the same company. My Lexus dealer is a hour away so I have been going there but no longer.. The easy thing was to say sure we will support you. So now I will be going somewhere else to do my car service. More
by Tim
Employees Worked With
I dealt with service and employee not listed , Justin Brandt
January 24, 2026
Brought my car in for noise in the front end. Technician took the car for a ride, came back a few minutes later said it was most likely a wheel bearing needed to put it up on the left to double c Technician took the car for a ride, came back a few minutes later said it was most likely a wheel bearing needed to put it up on the left to double check. Three hours later, they handed me a list of things that was wrong with the car and a $200 diagnostic bill. They wasted nearly 3 hours of my time and $200 of my money for something that took 15 or 20 minutes to diagnose. More
by Bob
Employees Worked With
I don’t know
January 24, 2026
Overall, a good experience. Some delay in adding side body molding and getting new registration, state inspection sticker but it was only one day.i didn’t have this experience t Some delay in adding side body molding and getting new registration, state inspection sticker but it was only one day.i didn’t have this experience the last time I bought a car at the dealership. More
by KAS
Employees Worked With
Gustavo Martins
January 21, 2026
My comments follow on my previous comments . Today's experience is the same as mentioned before . Excellent! I highly recommend ira Toyota of Hyannis Today's experience is the same as mentioned before . Excellent! I highly recommend ira Toyota of Hyannis More
by B & L
Employees Worked With
Service
January 20, 2026
Service Manager was very helpful and friendly. Was in and out on time even though I was told they were a bit short staffed (holiday) today Was in and out on time even though I was told they were a bit short staffed (holiday) today More
by MaryBenoit
Employees Worked With
I don’t know the gentleman’s name who assisted me
January 14, 2026
Very easy to schedule service. Service was prompt and done well. Everyone was polite and helpful. Very happy with whole process. Service was prompt and done well. Everyone was polite and helpful. Very happy with whole process. More
by Capekelley
Employees Worked With
Andy and Katie in service
January 13, 2026
Overall I've had great service at this location. This time was not so good. Coordinating a appointment for new tires at the same time as a my regular maintenance couldn't be done. And when I ask This time was not so good. Coordinating a appointment for new tires at the same time as a my regular maintenance couldn't be done. And when I asked for a specific tire option, they couldn't guarantee it would be there unless I put a credit card number down to set the tires aside. More
by Sheppardtravis
Employees Worked With
My issues are with your service reservation program.
January 10, 2026
They were excellent in doing my oil change, tire rotation and applying brake fluid. The waiting room. Is comfortable and the price was reasonable. Will go back again! and applying brake fluid. The waiting room. Is comfortable and the price was reasonable. Will go back again! More
by scarnat
Employees Worked With
Eric moberg
