Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,756 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 1,756 reviews

September 23, 2023

Wonderful service,Iraida-Ida she is truly the best. she is so nice and i really appreciatte her help.she is a gem for this place . More

by Xhuliobleta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ida Lifo
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

We are thrilled that Iraida provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 23, 2023

They did a great job. Check-in was quick and easy, and they got the work done in the estimated time. In addition, Aidan Fitzgerald, my service rep, suggested I get an insp More

by Janddsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Fitzgerald
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words about Aidan! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 22, 2023

2 hours for a oil change is a bit much. Not well run at all More

by Djasonx74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Report | Print
Sep 27, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit time didn’t meet with your expectation. We’re unable to reference this visit with the information provided and we’re glad to further review the issue. The team strives for a timely experience and we appreciate your patience. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

September 22, 2023

Ira is a very clean and well run business providing a great and convenient alternative for repair work and vehicle maintenance The employees are very friendly and keep you well informed about the work th More

by Tnt118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpenhorn Patel
Report | Print
Sep 24, 2023 -

Ira Toyota of Danvers responded

Thank you for choosing Toyota of Danvers! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 22, 2023

Have been pleased with the service here but today I’m not so sure. Tech recommended tire balance and alignment which was done last month when I bought new tires. Also recommended new engine and cabin filters More

by Northend50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran in service is great to work with
Report | Print
September 22, 2023

Curran the service representative was awesome outstanding. He explained everything that needed to be done. Ordered a tire for me as well and it is being replaced tomorrow. I didn’t feel like w More

by barbaraprevite5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran paolucci
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Curran provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 26, 2023 -

barbaraprevite5 responded

He was great

September 20, 2023

I’ve done my service with my Toyota vehicles at IRA for years. They still provide great service but I would recommend you drop off. My last oil change and alignment took 4 hours and I made the mistake of w More

by Dakin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 23, 2023 -

Ira Toyota of Danvers responded

Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

September 19, 2023

Willmi Espinal was a fantastic representation of toyota’s professionalism and expertise in the auto industry. I truly appreciate his help and appreciate the generous ability to get a Lyft ride home and back More

by gmauceri45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal
Report | Print
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Willmi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 18, 2023

Everything was perfect! I was kept abreast of all that was needed for my vehicle More

by ruthgoutal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Sep 21, 2023 -

Ira Toyota of Danvers responded

We are delighted to hear that everything was perfect and that you were well-informed about what was needed for your vehicle. We appreciate your business! We look forward to the opportunity to assist you in the future.

September 18, 2023

They are always pleasant and accommodating. The location is easy to get to and they are able to get my truck back same day. More

by Rtanner8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Sep 22, 2023 -

Ira Toyota of Danvers responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Ira Toyota of Danvers service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

1
...
98
99
100
...
176