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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,822 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,822 reviews

January 23, 2024

I have looking for a new dealer for service after getting ripped off at Acton Toyota so i had them change out my battery as a test. As soon as i get home i look at the work and they left the clamp that holds More

by jeff138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Fitzgerald
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Jan 30, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the concern. The team works to provide quality workmanship and this should not have happened. We are unable to contact you directly with the information provided. We appreciate your understanding and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

January 21, 2024

Brought my car in for an oil change, tire rotation, and fluid check. The oil change and fluid check was completed, but nothing was done about the tire rotation. The tires I had on the front when I left More

by wrcorliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Hawthorne - Performed service
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Feb 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we’re glad to review this concern further. We are unable to reference this visit with the information provided. Your satisfaction is important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

January 21, 2024

Wonderful experience at IRA TOYOTA Danvers Service. My Service Advisor Curran was great, extremely professional and courteous. More

by s_patrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci
Report | Print
Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Great dealership. Staff is polite, helpful and professional. Currently have 2 cars from IRA and have been a customer for many years. The service area is awesome. I hav More

by rjsawicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Seanna
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Jan 25, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear about your positive experience with Ira Toyota of Danvers, and we appreciate your loyalty as a customer for many years! It's wonderful that the staff is polite, helpful, and professional. We're also glad to hear that the service area is awesome, and that you haven't had any issues. We value your business and look forward to continuing to serve you for many more years!

January 20, 2024

Have always been warmly welcomed and treated respectfully. Your tech reps always stay in touch too when I leave my car. More

by Judeputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Reps
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Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 20, 2024

Angel did a great job getting all my service work completed on my schedule. Recommended More

by rdemayo
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
Report | Print
Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Adien was awesome I recommend him as a service advisor. i will use him again More

by Chloe bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words Chloe! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Great work will recommend to family and friends and will definitely be back for future services More

by henryehernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilmi and Rick in service
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Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Edwin was very helpful. Services is very good took care of me very well I was pleased. More

by edwardmurrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin help me very much
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Jan 23, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words Edward! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

I really appreciated Joel going above and beyond with our purchase! He was kind and helpful and very responsive without being pushy More

by tsm
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Robertson, Joel Martinez
Report | Print
Jan 24, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear that Joel went above and beyond to assist you with your purchase! It's great that he was kind, helpful, and very responsive, all while avoiding any pushy behavior. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

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