Back

Ira Toyota of Danvers

Danvers, MA

4.4
1,758 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 1,758 reviews

December 22, 2023

Very courteous and helpful. Nat Brungot was attentive to my concerns and got my questions answered. More

by Rssadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Brungot
Dec 27, 2023 -

Ira Toyota of Danvers responded

It's great to hear that Nat provided such attentive and helpful service! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

They are the best honest kind polite. Provide goid information would not take my car anywhere else More

by BellaY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bishop
Dec 27, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

The service center at IRA Toyota of Danvers is very professional, timely and honest. I have used them several times and always pleased with their work on my Toyota Avalon. More

by James Krieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Dec 22, 2023 -

Ira Toyota of Danvers responded

It's great to hear about your positive experiences with the service center at IRA Toyota of Danvers! Professionalism, timeliness, and honesty are key attributes that build trust and satisfaction with customers. We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Dealership, good but service department took too much time to change the oil and rotate tires two hours and 30 minutes the last 15 minutes the vehicle sat out in the parking lot waiting before they came More

by bobdog8662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 21, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

They agreed on an OTD price for a new car in writing over email, then backed out on it. Dishonest business practices. More

by user267
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer Pineo, Robin Duquette
Dec 27, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the communication didn’t meet with your expectations. You’re welcome to contact the general manager, Mark Giovanni, at 978-739-3718 for further review.

December 21, 2023

I went to Ira Toyota to get an oil change On my Rav 4 today. Bruce was very good Explaining what they checked and what they did. He explained the wait time and Also that I needed a new wiper blade o More

by Bev
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Dec 22, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

Hello, David Rojas helped us service our Highlander today, it wasn’t scheduled and we really needed the car tomorrow. He made it happen and it made all the difference to us. Kept us informed with se More

by ginabegley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Dec 22, 2023 -

Ira Toyota of Danvers responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that David went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

December 19, 2023

Leased a 2024 Rav 4 * The best experience I’ve ever had buying a car. Jason Dick/ my salesman was phenomenal. Even went out of his way to deliver the car personally. He was straight up, did not pressur More

by Kbossie1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Dec 22, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear about your exceptional experience leasing the 2024 Rav 4 at Ira Toyota of Danvers and Jason's outstanding service as your salesman! His dedication to delivering the car personally and providing a pressure-free, honest, and insightful experience truly made a difference. It's impressive that his service surpassed your experiences at several other dealerships across different brands. Having such a positive encounter with Jason and the dealership team seems to have made a lasting impression. Congratulations on your new Rav4!

December 18, 2023

Prices are competitive or even better than auto shops, and the customer service is excellent More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Dec 19, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Reliable services, quick turnaround, comfortable waiting area, description of services needed, and I like the automated process for authorizing work. More

by Dkearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/ A
Dec 19, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
89
...