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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,758 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,758 reviews

December 27, 2023

Too long waiting for an oil change and tire rotation. Has to be a better way More

by MATTEO1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick D'Agostino
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Dec 27, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we appreciate your patience. We apologize for any delays during peak periods and we are working to improve in this area. We appreciate your business and we’re glad to further review this concern. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

December 27, 2023

Exelent Cervice we love it never change toyota of danver never all my cars I bring in there More

by Lazaro flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Dec 29, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words Lazaro! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 27, 2023

Professional, friendly, great team I am happy to do my purchase and future services with Ira you can’t go wrong when a team are all so very helpful and Abdou was awesome More

by Andria G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Abdou Ouhaj
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Dec 29, 2023 -

Ira Toyota of Danvers responded

Thank you Andria for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 27, 2023

Service and collision support is outstanding. Bill Collier and Ben make you feel like part of the family. Ben listens carefully to customers and devises a plan which works for all. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Bill Collier
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Dec 29, 2023 -

Ira Toyota of Danvers responded

Thank you Marc for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 26, 2023

Pleasant experience today using a great coupon for a full oil change with a minimal wait More

by Cooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 28, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

They got me in early. Did all the work and let me know what else needed to be done. And I was on my way. More

by dvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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Dec 28, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 24, 2023

The person who service my appointment was very professional and attentive, He was very acknowledged of what my vehicle need it to have done and look for the best deals and discounts to help me out More

by gvidal390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
Report | Print
Dec 29, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

They screwed me on brakes! !never again i had a warranty but it is useless More

by Richardlangille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 27, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that your experience didn’t meet your expectations. The vehicle is due for brakes due to normal wear however you did not have them completed and extended coverage does not cover wear items. We appreciate your business and are glad to provide competitive pricing for any repairs. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

December 23, 2023

Gr8 service, Steve was very thorough during the check in and check out. Thank you. More

by C D M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
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Dec 27, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Steve provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Service is good, quickly in and out. No pressure to do unneeded work on car. More

by Pito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard - service
Report | Print
Dec 27, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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