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Ira Toyota of Danvers

Danvers, MA

4.4
1,758 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,758 reviews

January 03, 2024

Very professional service, the only thing is that they take too much to make a regular maintenance More

by jhonmesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh, Patel
Jan 05, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Rushed out too fast. No one going over features of the car. Needed more assistance with new car. More

by Rico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Encarnacion, Fausto Gomez
Jan 04, 2024 -

Ira Toyota of Danvers responded

Thank you for your business and we apologize that the delivery process didn’t meet with your expectations. This is coaching experience for the team and we will work to improve this area. Thank you for speaking with us directly to further review the concern and allowing us to review the vehicle further with you. Your satisfaction is important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

December 30, 2023

Great service, and price matched the job. Would go back without hesitation, car runs great More

by Anonymous12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Jan 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Ira Toyota provided good service and good work for my Toyota Camry oil change. Very efficient process considering how busy they are. Nice waiting room area. More

by green19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arena
Jan 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Our salesperson was Ida who was very professional, warm and friendly and was very knowledgeable. More

by mamessina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim
Jan 03, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Ida provided you with a professional and friendly sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

Linda was great. She kept us informed. And the service was great too. Just great. More

by CVS Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda fair.
Dec 30, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Linda provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

I experienced a smooth, efficient process for my 18 month service appointment. The staff were friendly and polite. More

by patgalleryoneil456
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient and smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

The Entire Team is by far the Best in the Industry They bend over backwards to exceed all expectations! The price is spot on! The service is second to none!! The quality of there people is the direct resul More

by Spence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Bill Collier, Nick D'Agostino, Matt Leaonard
Jan 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear such high praise for our entire team at IRA Toyota in Danvers! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Great team at Ira Toyota in Danvers. From the business office staff to the sales team to the reception desk, all around nice folks and very helpful. Made the typical experience of buying More

by Emily Y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Dec 29, 2023 -

Ira Toyota of Danvers responded

Thank you Emily for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 28, 2023

Sales department was fantastic. Very easy to deal with and very professional. Would definitely recommend. More

by est1960
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
Dec 30, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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