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Ira Toyota of Danvers

Danvers, MA

4.4
1,820 Reviews

99 Andover St

Danvers, MA

01923

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February 08, 2024

Very polite crew. Unlike a lot of companies, the employees at Ira Toyota will step aside for a customer to pass by. I noticed that multiple times, and it's much appr More

by ccarvalho66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Feb 10, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you experienced a very polite crew at Ira Toyota of Danvers. Small gestures like employees stepping aside for customers to pass by can indeed make a positive impact, and we're glad you noticed and appreciated it. Thank you for choosing Ira Toyota of Danvers, and we look forward to serving you again in the future!

February 07, 2024

The service department is nothing short of fantastic! The service advisors are excellent with customer service and keeping me informed. Thank you, as always! More

by Scott1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Feb 10, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that the service department has been fantastic and that the service advisors excel in customer service and keeping you informed. Thank you for your kind words and for choosing our services. We appreciate your business and look forward to serving you again in the future!

February 06, 2024

Great work as always. I really appreciate the video feedback before committing to the work. That was awesome. Thank you, David. More

by gmauceri45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your positive feedback! We're pleased to hear that you appreciate the video feedback and the service provided by David. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We appreciate your business and look forward to serving you in the future!

February 06, 2024

Quick professional service thorough explanation of service to be provided explained why no oil change was done at time of this inspection More

by Jtm414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 09, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you received quick, professional service and a thorough explanation of the service to be provided. We appreciate your feedback and look forward to serving you again in the future!

February 06, 2024

Highly recommended. Great customer service. I have been using them for ten years now and I have had no issues whatsoever. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Feb 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your loyalty and the wonderful recommendation! We appreciate your trust in our services over the past ten years. It's great to hear that you've had consistently positive experiences with our customer service. We value your feedback and look forward to serving you for many more years to come! Safe travels, and thank you for choosing us as your automotive service provider.

February 06, 2024

I bought my Rav4 in Dec 2023. The automatic starter worked last winter. This winter it didnt work. I brought my car in today to get it checked. I was told it needed to be repr More

by Mimi from Danvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Feb 07, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the experience didn’t meet your expectations. We’re glad to speak further about this concern however we’re unable to reference the visit with the information provided. Your satisfaction is important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 06, 2024

Another Excellent purchase from Aiman Varoqua. Bought a 2024 Toyota Tundra SR5 TRD SPORT. Aiman could not have been any more helpful in this transition. I will be back for service Steve Mahan is m More

by Matt Shaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Feb 09, 2024 -

Ira Toyota of Danvers responded

Congratulations on your recent purchase of the 2024 Toyota Tundra SR5 TRD SPORT at Ira Toyota of Danvers! We're delighted to hear that Aiman provided you with excellent assistance during the transaction. It's great to know that you plan to return for service, and we're confident that Steve and the entire service team will continue to provide top-notch assistance. We appreciate your business and wish you many enjoyable miles in your new Toyota Tundra! Safe and happy driving!

February 05, 2024

Excellent service and very professional. Service by Vadeem was fantastic. We will always stay with Ira Toyota More

by Ladyboss2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadeem
Feb 09, 2024 -

Ira Toyota of Danvers responded

Thank you for choosing Ira Toyota and for sharing your positive experience! We're thrilled to hear that you received excellent service and that Vadeem provided fantastic assistance. We appreciate your loyalty, and we look forward to serving you in the future!

February 05, 2024

Angel is great, super helpful and very nice. I have had him the last few times I had to come in for my service appointment More

by MI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel P in service
Feb 09, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear that Angel has been super helpful and provided excellent service during your visits. Thank you for sharing your positive experience!

February 05, 2024

Always great service and very efficient! They completely inform you of progress/assessment every step of the way! More

by Cakone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 09, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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