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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,822 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,822 reviews

February 16, 2024

I felt like the sales person who helped me find the car I was after was super friendly and dedicated. The whole process took quite a while but she helped me through it and even fed me! I only wish the intere More

by Jeff G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques, Ida Lifo
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Feb 23, 2024 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 16, 2024

Only care about the sale of a vehicle and making money off of you. Not a transparent company. More

by Kduggan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jen D
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Feb 23, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the transaction didn’t meet with your expectations. We appreciate the extensive additional communications you have had with us to review possible solutions. Transparency is one of our core values and as reviewed we provide competitive market-based pricing. We appreciate your consideration and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 16, 2024

Bought 3 vehicles here, have another I purchased elsewhere because they did not have the vehicle - excellent dealer and service here. - highly recommendrd they are very fair. I have owned 7 Toyotas More

by Dick&Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espanol
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Jul 03, 2024 -

Ira Toyota of Danvers responded

Ira Toyota of Danvers appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

February 15, 2024

They always take care of any issues I have and the staff is always friendly More

by kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
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Feb 16, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that our team consistently takes care of any issues you have and that you find our staff friendly. Providing excellent service is our priority, and we appreciate your loyalty. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

Was good as usual. Just wish there was senior citizen pricies, which would be lovely More

by Lindalangille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 17, 2024 -

Ira Toyota of Danvers responded

We appreciate your regular patronage and are glad to hear that your experience was good as usual. Thank you for sharing your feedback about senior citizen prices. We value your input and look forward to serving you again in the future!

February 12, 2024

Dealership had a good selection Answered. all our questions Friendly and efficient Very happy with our RAV 4 Prime Our 3rd Rav 4 More

by Hastings443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Trinidad
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Feb 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback! It's wonderful to hear that the dealership had a good selection, answered all your questions, and provided a friendly and efficient experience. Congratulations on your new RAV4 Prime, and we appreciate your loyalty as it's your 3rd Rav4. We're here to help and appreciate your business!

February 10, 2024

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by Îśateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, remember the name
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Feb 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Efficient friendly service knowledgeable staff would use again and recommend this dealership to my family and friends More

by nharkins21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tare,Kledion, Tony Merida
Report | Print
Feb 13, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Stay away from this dealership. Always something wrong when I bring my car for service. Today scheduled oil change took 2 hours, did not reset maintenance light, did not put new "ne More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service persons name
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Feb 14, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for these concerns. The workmanship should have been better and we would like to resolve these concerns for you. We’re unable to reference the visit with the information provided. We value your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 09, 2024

First welcoming was terrible. The second the guy who did my stuff need urgent training for customer service for leadership or you can fire right away. And the third one they did i More

by Fitimi_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curran paulucci
Report | Print
Feb 12, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit didn’t meet your expectations. It appears there was a delay due to some aftermarket bulb concerns that were reviewed. We appreciate your patience with the process and your business. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

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