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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,830 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,830 reviews

March 03, 2024

Last trip to deanship for service need. Waited for 4.5 hours. In the beginning i was told for couple of hours. More

by amit.k.chandel
Recommend Dealer
No
Employees Worked With
No idea for employee name
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Mar 06, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit ran longer than it should have. We appreciate your business and have reached out to you to review the concern further. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any issues.

March 02, 2024

Good job and customer service this morning Thank you so much for your good job More

by Jean Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
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Mar 14, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Good assistance I’m hopeful thanks for everything I’m feeling happy thank you blessings More

by humbertodesouza50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ida Lifo
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Mar 13, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that you received good assistance and that you're feeling happy. Your positive feedback is much appreciated, and we're here for any further assistance you may need. Thank you for choosing us, and we wish you continued happiness and blessings. Safe and happy driving!

March 01, 2024

This was the most agreeable visit I have had . I was greeted professionally and promptly when I arrived by Steve Mahan. More

by Lydiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
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Mar 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you had an agreeable visit and that Steve provided you with a professional and prompt greeting. We appreciate your positive comments!

March 01, 2024

Service department is very efficient. Agents are polite, respectful and engaging. Waiting area is comfortable and well stocked with refreshments. Rides h9me are offered and appreciated More

by Jennifer Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Fitzgerald. 5
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Mar 03, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that your experience with the service department has been efficient and that the agents have been polite, respectful, and engaging. It's great to know that the waiting area is comfortable and well-stocked with refreshments, and that rides home are offered and appreciated when needed. We appreciate your business and look forward to providing you with excellent service in the future!

March 01, 2024

It was a really great and easy experience. Issac was knowledgeable and helpful. He also listened to what I wanted. More

by yulianamarquez6201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
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Mar 07, 2024 -

Ira Toyota of Danvers responded

Thank you for sharing your positive experience! We're pleased to hear that Issac provided you with great and helpful service and that he listened to your needs. We appreciate your business and look forward to serving you again in the future! Safe travels!

February 29, 2024

Matt Buonomo was really professional and kind in helping us with the service of our 2017 Toyota Camry. The team in general were efficient and we appreciate the shuttles back and forth from IRA to our home More

by marcfrigon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buonomo
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Mar 01, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear about your positive experience with Matt and the team during the service of your 2017 Toyota Camry. Providing efficient service and shuttle options are key aspects of our commitment to customer satisfaction. Thank you for choosing Ira Toyota of Danvers for your automotive needs! Safe travels in your Camry!

February 29, 2024

It’s Danvers always does a good job and keeps to their estimate of what needs to be done and the cost. More

by wilma.busse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
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Mar 01, 2024 -

Ira Toyota of Danvers responded

It's great to hear that Ira Toyota of Danvers consistently does a good job and sticks to our estimates for both the work needed and the cost. Reliable service is essential, and it's wonderful that you've had positive experiences with them. Safe travels!

February 29, 2024

The Sales Manager is Awesome. He worked with me in exchanging a new vehicle that I had just purchased from his dealership for a different vehicle at the dealership. It was a seaml More

by Hwilder1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate, Jen, Fausto Gomez, Abdou Ouhaj
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Mar 01, 2024 -

Ira Toyota of Danvers responded

Thank you for sharing your positive experience with our Sales Manager! We're thrilled to hear that he provided excellent service and made the process of exchanging your vehicle seamless. We appreciate your business and look forward to serving you in the future! Safe travels in your new vehicle!

February 28, 2024

The only thing that didn't happen was a mid check in with the person who was in charge of my vehicle I had to call and get a status More

by cbart40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
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