Ira Toyota of Danvers

A simple oil change should not take two hours to complete.I had an 8:20 appointment and didn’t leave the dealership to almost 1030 .This is unreasonable and there was no additional value to the serv complete.I had an 8:20 appointment and didn’t leave the dealership to almost 1030 .This is unreasonable and there was no additional value to the service that I received. .In the future, I’ll be taking my car elsewhere where a simple oil change will take me no longer than 45 minutes to an hour!! More

I told the service advisor that I wanted my car washed. She said sure. When my car was ready , I asked her if they washed my car and she said oh I'm sure they did. Well guess what THEY DIDN'T!! She said sure. When my car was ready , I asked her if they washed my car and she said oh I'm sure they did. Well guess what THEY DIDN'T!! More

The salesman was one of the best, Vadim. Everything went very smoothly as he said it woukd. Completely satisfied with everything. Everything went very smoothly as he said it woukd. Completely satisfied with everything. More

I have been for about 13 years, the people's are doing a l very good .work a l very good .work More

Very polite company. Try to be helpful, great waiting area. Won’t sell you something if they don’t think you love it. I originally thought I wanted a RAV4 and after drivi Try to be helpful, great waiting area. Won’t sell you something if they don’t think you love it. I originally thought I wanted a RAV4 and after driving it , did not like it for me. I decided to try the Venza limited, I never knew of that suv , I absolutely loved it and went with it More

Rick Harper was outstanding. Friendly helpful cared about me and was very respectful and knowledgeable Friendly helpful cared about me and was very respectful and knowledgeable More

I like the people but service takes way too long for your basic oil change basic oil change More

Tried to get a price on brake pads and rotors , the only way is to call a number at front parts desk called4 times no answer!finally some one showed up and gave me a price!im going someplace else your serv way is to call a number at front parts desk called4 times no answer!finally some one showed up and gave me a price!im going someplace else your service work is too expensive !! More

I went in to trade in my 2014 ford escape and financed a 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. M 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. Mind you, I have several issues with the lending back but Leida insured me that all will be taken care of. More

My advisor Seanna Walsh-Quill is extremely knowledgeable. Is extremely conscientious. She always seems to go the extra mile to make me extra happy. Is extremely conscientious. She always seems to go the extra mile to make me extra happy. More