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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,963 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,963 reviews

August 12, 2025

Going in for a simple oil maintenance check should not take 4+ hours! Ridiculous! Worst dealer ever. When you go to buy a car, yeah they are all quick and friendly but for maintenance they have you wait a More

by Nataly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Aug 13, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. Thank you for speaking further with us directly and we look forward to seeing you in the future. We recently installed complete upgraded WIFI to best serve operations. We hope to better serve you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 11, 2025

Excellent transaction except for 4 hour wait on Sunday processing paperwork. Other than that everything was fine! More

by Tremblay,karen15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
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August 09, 2025

Making a service appointment is quite easy with a pleasant individual booking appointments on the phone (Patricia). The service advisors are then quick to greet you (in this case David Rojas. They ta More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
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Aug 10, 2025 -

Ira Toyota of Danvers responded

Hello Craig, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Buen servicio y personal agradable precios competitivos muchas opciones para elegir varios modelos para seleccionar, buen trato More

by Joselojime85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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Aug 11, 2025 -

Ira Toyota of Danvers responded

Hola Jorge, nos alegra que hayas encontrado a nuestro personal tan servicial durante tu experiencia en Shamaley Ford. Estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!

August 08, 2025

Took them 2 hour and 15 to do rotation multi inspection. Even tho my appointment at 9;00 am. I saw my truck pull in at 10:10am More

by aznkit2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Aug 11, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. Thank you for speaking with us directly and we appreciate your understanding. We strive for a timely experience and we should have done better. We appreciate your business and you're welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further concerns.

August 08, 2025

Nice dealership to do business with , staff members are cordial and professional. Listened to my needs and addressed my concerns. More

by tammygnmikec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldofo Ramos cabrera
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Aug 09, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Great and fast service Isaac was a pleasure to work with also can’t beat the interest rates. More

by mattnic21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
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Aug 10, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2025

I have been driving Toyota for years. One of the reasons is that you have a very good service department.. The work that I had done today was finished on time and my car was nice and c More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Aug 10, 2025 -

Ira Toyota of Danvers responded

Hi Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 07, 2025

Great customer service. Alex was very helpful and courteous. I would definitely recommend Toyota to my friends and family. More

by Irish11547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 10, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Nate service advisor was very knowledgeable and helpful arranging service. He was also very courteous . More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate B.
Report | Print
Aug 09, 2025 -

Ira Toyota of Danvers responded

Hello Jim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

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