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Ira Toyota of Danvers

Danvers, MA

4.4
1,653 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,653 reviews

January 08, 2025

There were oily smudges all over the inside of the driver side door that they left there after my maintenance appointment today. They could have at least wiped them off after they were done. More

by Caggi877
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave I think
Jan 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the cleanliness concern. We have reached out to you directly to review addressing this to your satisfaction and hope to connect soon. The team should have taken better care in this situation. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

January 06, 2025

The the service was fast clean the waiting area was very nice and has refreshments and tv. More

by M Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Cooper, Ernst Jacques, Bryan Gonzalez Adames, Carl Caporale, Jim Haskell, John Arena, Jose Cruz, Oliver Encarcion, Sage D'Entremont, Sean Leonard
Jan 06, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 06, 2025

“I recently leased my second vehicle from Ira Toyota of Saco, and once again, the experience was outstanding. The customer service here is top-notch, and I couldn’t be happier with how everything turned ou More

by DBurg3004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jan 07, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We hope you have a great day!

January 05, 2025

Great service- took more time than I would have preferred but next time maybe a trip to the mall. 😂 BTW - love our new car. More

by Becky Fosnock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arena
Jan 06, 2025 -

Ira Toyota of Danvers responded

Hi Becky, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

The employees are very helpful and polite… The wait time for an oil change is ridiculous.. should never take 2-3 hours More

by debbieknight7702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service coordinator
Jan 06, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Very attentive and knowledgeable service. Low pressure atmosphere and very friendly staff all through the dealership. More

by victorramos7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Angel was great. Always kept me informed. Got a same day appt. Nice waiting area More

by debiwalsh63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2025

Mat Buonomo took great care of me during my routine service. My work was done in a convenient amount of time. I was very pleased. More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Buonomo
Jan 05, 2025 -

Ira Toyota of Danvers responded

Bob, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Had an excellent experience with Bruce Brewer. Great person to deal with.I will come back because of his knowledgeable and caring attitude.TY Bruce. More

by No body
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Wouldn’t shop anywhere else! ! Great service and care for customers. Leased 3 Rav 4s and bought the last one. More

by Gailbuccini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mahan
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

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