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Ira Toyota of Danvers

Danvers, MA

4.4
1,756 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,756 reviews

August 06, 2024

Met Angel He listened and reviewed all No pressure Excellent with explanations Although an expensive visit since needing a lot completed, it was a positive experience Kudos to Angel More

by cgsklarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pimemtel in Service
Aug 09, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 04, 2024

Mr. Clint Yang is an outstanding salesman, and his service is comprehensive and satisfying. I highly recommend Clint Yang as your salesman to help you buy your car. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Aug 07, 2024 -

Ira Toyota of Danvers responded

Hello Adam, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Thanks for the recommendation, and have an amazing day!

August 03, 2024

I booked an appointment for 10am , got there , it’s a first come first served appointment s. And that was okay I was there for only a new key fob which had to be paired with my car Waited 2 hrs , then More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Mahan
Aug 06, 2024 -

Ira Toyota of Danvers responded

May, Thank you for your feedback and we apologize for the duration concern. We appreciate your patience and are glad the management team made things better for you. We value your business and we’re here if you need any further assistance. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have further concerns.

August 02, 2024

In 10 years I have had the same Service Advisor, Alex Pendleton. He is pleasant, professional and provides excellent service. I have never been disappointed with the service I received from this Dealer More

by drwesleyroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Aug 02, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2024

Everyone was very friendly and explained everything very well. It was my first experience on my own purchasing a vehicle and everyone there was very easy to work with. More

by Gasolinespill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hitesh Patal and Sebastian (I cannot remember his last name)
Aug 02, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

I am alway happy with the great service that Alex Pendleton provides and the service department. More

by patricia.bellone6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Aug 02, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Bruce is a great person to work with! He’s honest, reliable and very understanding! More

by pkimball12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Aug 02, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2024

Dealership was very pleasant and very clean to wait in while my car was being serviced More

by Smiscows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Aug 02, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Excellent advice, work and service. Matthew Buonomo was my go to person. His recommendations were very helpful. More

by elfmagicuser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
Aug 01, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Matthew! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Keep up the good work. (Tom) who took care of me was the definition of a gentleman. More

by jenniefanaracherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom 10
Aug 01, 2024 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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