Ira Toyota of Danvers

The service department communication was excellent and the repair was performed in a timely manner. the repair was performed in a timely manner. More

Had 7:00am appointment, intake guy was fantastic forgot name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 More

After a poor experience last time I was hesitant to return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that the work was performed to my satisfaction. More

First visit for 6 month checkup car was ready but they didn’t come and get me till an 1 1/2 hr later . Went for my year oil change they saw my sticker was September so said they could do that I said ok. didn’t come and get me till an 1 1/2 hr later . Went for my year oil change they saw my sticker was September so said they could do that I said ok. My car was totally fine but they didn’t realize I guess my back plate was light. So went ahead with sticker and I got a rejection. Wish they noticed before then I would have called registry for new plate and got sticker around my way instead I had to order plate and go back up there to get sticker. A lot of wasted time More

I was extremely disappointed in my service today and for the length of time it took to complete a few basic items. I arrive at about 7:00 am. I was originally told it would take 1.5 hours for service. T the length of time it took to complete a few basic items. I arrive at about 7:00 am. I was originally told it would take 1.5 hours for service. The person checking me in did not discuss the dealer recommendations for service, just sent me a text. I had to hunt down to discuss. I do feel the added labor charges were excessive and they had me sitting in waiting room to justify. The person never came and got me, sent a text when done. I did not receive text until noon. I was also shocked at the amount the dealer wanted to charge to replace spark plugs! Quick google search proves it was double the normal price. The vehicle was barely rinsed off. This dealership has gone down hill since I bought my vehicle here. More

The service was quick the waiting area was clean the had fresh coffee and the restroom were well keep fresh coffee and the restroom were well keep More

Had a low tire warning on car before I needed to take an elderly family member in for chemo... Edwin Alcantara from service was super helpful and got things checked out quickly and made sure the car was saf elderly family member in for chemo... Edwin Alcantara from service was super helpful and got things checked out quickly and made sure the car was safe to get my mother in law in for treatment.. Thanks so much for your help! Much appreciated! More

The service was very good everyone treated me nicely. I have no complaints at all. I have no complaints at all. More

They took my car in right waya and fixed the problem the workers where very friendly and I was very satisfied with the service workers where very friendly and I was very satisfied with the service More

Very easy to make appointment given many optional dates and time slots. Work completed on time with all being professional and courteous. Vehicle waiting for me on arrival. and time slots. Work completed on time with all being professional and courteous. Vehicle waiting for me on arrival. More