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Ira Toyota of Danvers

Danvers, MA

4.4
1,756 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,756 reviews

August 09, 2024

They do good work. They are very expensive and try to sell repairs that may not be necessary. They tried to sell me on replacing a cabin filter for $65. The filter is More

by Big John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Aug 12, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We strive to offer competitive pricing and apologize for any wait concerns. We’re glad to review this further however unable to identify the visit with the information provided. You’re welcome to contact us directly or the general manager Mark Giovanni at 978-739-3718.

August 09, 2024

Aimen is always great. Derrick the sales manager was so helpful getting us a monthly payment we could manage. So great at responding to my emails right away. More

by drpauljean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Hazen, Aiman Varoqua
Aug 11, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found Aimen and Derrick to be so supportive during your experience here at Ira Toyota of Danvers. We can't wait to see you again, have a great day.

August 09, 2024

The dealer is very nice and very helpful. I do recommend everyone to go there if you are looking for a car More

by kokolaymai
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Aug 11, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Danvers

August 09, 2024

Rick was efficient and knowledgeable. Very good rep.. kept me updated all along the way and made sure I was aware of all options for service More

by Tone43626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Aug 11, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rick! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2024

There was no pressure to buy a car and Ernst Jean-Jacques was great to work with More

by bsartanowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
Aug 10, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2024

Always very pleased with the service I receive at IRA Toyota in Danvers Ma, because I never had to return to the severs shop to correct the same problem I originally had More

by ollie4873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rojas, David
Aug 10, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2024

Scott who was checking tires was very thorough but also very friendly and answered my questions. More

by marcfrigon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott at tires check
Aug 10, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Just went to IRA Toyota for recall service. Easily scheduled appointment. Service was performed on the low end of the projected timeframe. Service manager was a good experience. More

by 1117dmurphy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Aug 09, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Danvers

August 06, 2024

We were there for a regular maintenance that was supposed to take about 2 hours and ended up taking 4. Poor communication around why things were taking so long. More

by nealg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 11, 2024 -

Ira Toyota of Danvers responded

nealg, Thank you for your feedback and we appreciate your understanding. Thank you for speaking further with us directly and we appreciate your business. We look forward to seeing you on your next visit. In the event you ever have any concerns, you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

August 06, 2024

Good dealership and service is good…but slow! ! It always seems every time I go in for an oil change and tire rotation, something else always pops up and costs me a lot more money! More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 13, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concern. We strive for a timely experience and to ensure you are aware of any good faith recommendations. We are glad to review and details further however are unable to reference the visit with the information provided. We hope to speak to you soon and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

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