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Ira Toyota of Danvers

Danvers, MA

4.4
1,601 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,601 reviews

December 11, 2024

My salesman rich was the best! He made the whole expierence smooth and didn’t make us feel pressured at all. We left with the vehicle we were searching for. More

by j1997lynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitesh Patel, Rich Morgan
Dec 13, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

I have been waiting over 1 year for a recall regarding a fire hard towards my battery. I called the dealership and Toyota multiple times to address this problem and was told that if my battery had never bee More

by Emily B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 13, 2024 -

Ira Toyota of Danvers responded

Emily B., Thank you for your feedback and we apologize for any concerns. We would like to research this matter further however, we are unable to reference the concern with the information provided. Please contact as soon as possible at 978-739-3800 or the GM directly at 978-739-3718 to further review solutions. Mark Giovanni General Manager

December 07, 2024

Had my 2024 Tacoma serviced at IRA Toyota of Danvers. Service Associate Steve Mahan was the best! More

by TerryH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Dec 12, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Good job job fixing car and hospitality while waiting for it to be completed. Thank you More

by hyfii
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Arena
Dec 12, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

I have been coming up to this dealership for many years. I love the service department and they treat their customers right. I have never had bad service from them. I did not have an appointment for today b More

by Joannerhoton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man
Dec 06, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 05, 2024

Great dealership with super fast and efficient drop off and service when you need it. Very knowledgeable service team too. Helps to accurately address your service issues and get you in and out quickly. More

by markpec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna
Dec 06, 2024 -

Ira Toyota of Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

December 05, 2024

Edwin is an excellent sales person and shows he really cares about his clients. Fausto was a pleasure to deal with when it came to negotiating. I would buy another vehicle from them again More

by keithc20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio, Sean Leonard
Dec 08, 2024 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Edwin. We look forward to your next visit! Take care!

December 04, 2024

The dealership is only as goods as their Service Representative. Alex Pendleton is passionate about his job and it is exemplifies the highest level of service. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Dec 06, 2024 -

Ira Toyota of Danvers responded

Hi Leo, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

Fantastic service. .. They gave me a same day appointment and fixed my flat tire perfectly!! More

by michaelglenn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
Dec 05, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Always a pleasure to get my service work done, though I wish it didn’t take so long. Almost 3 hours. More

by dpsaldi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A service manager. Can’t remember his name.
Dec 05, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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