Ira Toyota of Danvers

Very professional. Salesman was great to work with. Very thorough throughout the entire process. Abdou was outstanding. Salesman was great to work with. Very thorough throughout the entire process. Abdou was outstanding. More

I scheduled a service appointment for an oil change and tire rotate. The oil change was not performed. I had indicated online when scheduling and in person verbally when dropping the car off that I also wa tire rotate. The oil change was not performed. I had indicated online when scheduling and in person verbally when dropping the car off that I also wanted the oil changed. Service advisor was talking very quickly and seemed rushed and not concerned. In conclusion, it was a waste of my time and I am not happy with this visit. More

Our first salesman Johan Estevez continued to lie to us just to get the sale. Finally got in touch with a Manager who got another salesman person for us. We had a rough start but a much better ending exper just to get the sale. Finally got in touch with a Manager who got another salesman person for us. We had a rough start but a much better ending experience. We really like our 2021 Toyota RAV4, it was the service at the beginning which was not good. More

Service manager Steve Mahan provided outstanding customer service during my visit on 6/7/24 service during my visit on 6/7/24 More

I had Edwin for my advisor at the dealership. He was fantastic helping me with my car needs and fixings. And kept me updated the whole time. Edwin also very professional. He was fantastic helping me with my car needs and fixings. And kept me updated the whole time. Edwin also very professional. More

This was my best experience buying a used vehicle from a dealership, no hassles, and no pressure to spend more money. Product specialist Kate Richiez was very helpful to work with while selecting the vehicl dealership, no hassles, and no pressure to spend more money. Product specialist Kate Richiez was very helpful to work with while selecting the vehicle I wanted. Business manager Akeem Robertson made financing easy and didn’t hide any of the small print. This will be my 1st stop when it’s time for a new vehicle. More

Service was excellent, on time and finished when promised everything was explained to me before hand everything was explained to me before hand More

The wait time for service is too long. Poor communication. Waited three hours before they even told me what was wrong with my car. went in next day with same issue and was told its a diffe Poor communication. Waited three hours before they even told me what was wrong with my car. went in next day with same issue and was told its a different technician so he has to do his own diagnostics. Another 3.5 hrs of no communication. i only got answers because i kept going out. Only for them to do exactly what the person the day previously had said. Had to wait another hour for the work to be completed. In total 8hrs in two days. More

Great people great experience! Service was awesome & made buying a vehicle easy with no stress! Service was awesome & made buying a vehicle easy with no stress! More

This I the dealer course I will not go to a different one I get great service all the time I get great service all the time More