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Ira Toyota of Danvers

Danvers, MA

4.4
1,623 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,623 reviews

June 12, 2024

I told the service advisor that I wanted my car washed. She said sure. When my car was ready , I asked her if they washed my car and she said oh I'm sure they did. Well guess what THEY DIDN'T!! More

by richardsdeborah7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
Jun 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. The team researched that the vehicle did go through our carwash system as we have verified this with camera footage. We’re contacting you directly to review this accordingly. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

June 12, 2024

I have been for about 13 years, the people's are doing a l very good .work More

by caal282376577@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David rojas
Jun 12, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

I like the people but service takes way too long for your basic oil change More

by Slyangel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jun 13, 2024 -

Ira Toyota of Danvers responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (978) 739-8300 so we may assist you in moving forward towards a resolution.

June 11, 2024

Tried to get a price on brake pads and rotors , the only way is to call a number at front parts desk called4 times no answer!finally some one showed up and gave me a price!im going someplace else your serv More

by Mikev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate brungot
Jun 11, 2024 -

Mikev responded

I can’t afford you guys!

June 11, 2024

Very polite company. Try to be helpful, great waiting area. Won’t sell you something if they don’t think you love it. I originally thought I wanted a RAV4 and after drivi More

by alice.mcgonigle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
Jun 15, 2024 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 11, 2024

Rick Harper was outstanding. Friendly helpful cared about me and was very respectful and knowledgeable More

by coleman.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick harper
Jun 14, 2024 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

I went in to trade in my 2014 ford escape and financed a 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. M More

by Mollyjustbeingme
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leida
Jun 12, 2024 -

Ira Toyota of Danvers responded

Hi, we are glad Leida could help! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

My advisor Seanna Walsh-Quill is extremely knowledgeable. Is extremely conscientious. She always seems to go the extra mile to make me extra happy. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
Jun 09, 2024 -

Ira Toyota of Danvers responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to Seanna Walsh-Quill at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

GREAT COOPERATION BETWEEN CUSTOMER AND DEALER VERY ACCOMMODATING INDIVIDUAL WHOM IEVER HAD THE PLEASURE TO WORK WITH More

by BARRY F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AL PATEL IN SERVICE DEPARTMENT
Jun 09, 2024 -

Ira Toyota of Danvers responded

Hi Barry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Very professional. Salesman was great to work with. Very thorough throughout the entire process. Abdou was outstanding. More

by Vfiorino001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou, Abdou Ouhaj
Jun 09, 2024 -

Ira Toyota of Danvers responded

Hello, we're happy you found Abdou to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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