Ira Toyota of Danvers

Terrible experience. 2 hours for a new tire is too long. I complained about the wait and the sales guy said he didn’t need my attitude and said go back to the waiting roo 2 hours for a new tire is too long. I complained about the wait and the sales guy said he didn’t need my attitude and said go back to the waiting room. I told him to screw and the manager closed me out and got my car. More

I’ve been coming to this dealership for a while. I have two cars which include a brand new 2024 Prius Limited and I have a Toyota MR two 2004 and I bring in for service. Everybody does a great job. I have two cars which include a brand new 2024 Prius Limited and I have a Toyota MR two 2004 and I bring in for service. Everybody does a great job. More

Kenwind our salesman was amazing . He went above and beyond to get everything done for us. He went above and beyond to get everything done for us. More

I was greeted with a smile and my SUV was taken cared of immediately upon arrival. Angel & Curran were phenomenal. I always feel welcomed and confident when I get my Toyota serviced here because it always r immediately upon arrival. Angel & Curran were phenomenal. I always feel welcomed and confident when I get my Toyota serviced here because it always runs like a brand new car. Thank You for the Great Work! More

I had a great experience today as I always do at Ira Toyota! Nate Bergnot is my service agent. He takes very good care of my car for me! Toyota! Nate Bergnot is my service agent. He takes very good care of my car for me! More

Some of the worst customer service you'll ever find. People in supervisory roles talk to you as if you are extremely stupid, with a condescending tone and better than you attitude. Most notably the People in supervisory roles talk to you as if you are extremely stupid, with a condescending tone and better than you attitude. Most notably the GM. Possibly The worst person in sales I've talked to in my entire life. More

Excellent service today for my first check up on a Toyota Rav4. When the dealership reached out to set up the appointment they were demanding on the appointment timing even though we are well below the serv Rav4. When the dealership reached out to set up the appointment they were demanding on the appointment timing even though we are well below the service mileage requirement. They were much better today in person. When I leased the car last year, no one told me that the service was included at no charge in my deal. I had to call to get his info. More

I had coupon for oil change and wipers blades that is the reason I visited there. they really helped me very well to me. and I did tires rotation too at the same time. it was little late than I expected but reason I visited there. they really helped me very well to me. and I did tires rotation too at the same time. it was little late than I expected but overall was great. More

Issac was an awesome sales person and we purchased because he was very easy to work with. because he was very easy to work with. More

Third time trying to get an oil change at this joke of a dealership. First 2 I had to just get my car and leave because even with an appointment for an oil change only and advised I was waiting, I was told dealership. First 2 I had to just get my car and leave because even with an appointment for an oil change only and advised I was waiting, I was told 5 hours and 3 hours. Today I have an appointment for noon. After I sign in I’m told 2 hours Never again. This is the worst run dealership I have ever been to I advise anyone to look elsewhere for a reputable business. More