Ira Toyota of Danvers
Danvers, MA
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I had an APPOINTMENT set for 12:00 p. m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me that the APPOINTMENT TIME is only considered a check in time. What's the whole point of make an APPOINTMENT? I would never have gotten my car at 2:30 if I didn't say anything about it. Appointments are supposed to be priority.. More
Sean was great to work with. Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise. It was a really great experience all in all. I would recommend this dealership to others. More
We shopped around and then we went to Ira. We had the best experience with Isaac Ruiz! We went to him and he got us the exact car we built online. He was up front and gave us a great deal tha We had the best experience with Isaac Ruiz! We went to him and he got us the exact car we built online. He was up front and gave us a great deal that was fair. . He even got in the car with us and helped us with linking our phones and showing us all of the new tech stuff our 2025 Rav 4 has! I’m telling everyone to go to Isaac! More
As always the service at Ira Toyota is both professional and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! More
Sean Leonard was very helpful in helping me decide among the Toyota choices. Everything went smoothly in closing the deal - finances, registration, etc the Toyota choices. Everything went smoothly in closing the deal - finances, registration, etc More
My Toyota was serviced and a recall campaign item was corrected. My service advisor was excellent. My vehicle was ready before expected. The dealership shuttle service was efficient with a helpful an corrected. My service advisor was excellent. My vehicle was ready before expected. The dealership shuttle service was efficient with a helpful and friendly driver. I'll be back for my next scheduled service. More

