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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,217 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,217 reviews

July 27, 2025

Great service all around. Food onsite, ride if needed, very comfortable place to sit for the duration of your service. Nice people working the service counter. More

by Ctocci6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh
Report | Print
Jul 28, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

Upgrade your car washer system. . Great Electrified your welcome bay with deals of week be helpful.. And more information on bay parking drive in .. More

by paulyork37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
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Jul 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Unable to close glove box after visit. Estimated wait time was significantly more than predicted More

by kjsummers31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 30, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any issues. Thank you for reviewing this further with us directly and we appreciate your understanding.  Your information is helpful for us to improve operation. We look forward to seeing you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you ever have any further concerns.

July 25, 2025

Great service. Gus Nocci went out of his way to help me. Came in on his day off to get my car ready. More

by Jamesfarrell113
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Nocci
Report | Print
Jul 26, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

I just came for an oil change, all went smoothly, no complaints. Dave was a help. More

by potholegirl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Jul 27, 2025 -

Ira Toyota of Danvers responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

Oil cap left open. Oil all over the motor. Front hood damaged. Motor not working well More

by florianqoqi
Recommend Dealer
No
Employees Worked With
Davif
Report | Print
Jul 28, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback we’re very sorry this occurred. It seemed we resolve this on the return visit and are here if there are any further concerns. This concern shouldn’t have occurred, and we appreciate your understanding. We’ll continue to follow with you and you’re welcome to contact us or the general manager Mark Giovanni directly at 978 -739-3718 for further assistance.

July 24, 2025

This dealership was built for customers comfort. Back office finance process could be faster. Nice More

by GHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Baez
Report | Print
Jul 25, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

The experience, knowledge, commitment & courtesy the Ira Toyota employees have is a five star. They understood what I wanted in a vehicle and I walked out with a brand new RAV4. More

by Alexe1171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrion
Report | Print
Jul 25, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

I had a recent positive service experience at the Danvers Ira Toyota location for regularly scheduled maintenance. I made an appointment after receiving a pleasant "reminder" phone call from the dealership. More

by APOlbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase
Report | Print
Jul 25, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2025

Mr. Clint Yang is very knowledgeable, professional and patient. He answered all the questions we had before making the decision to get our Highlander from IRA. We will definitely share our great experienc More

by baokai2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Report | Print
Jul 24, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Clint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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