Ira Toyota of Danvers

The dealership was good and the staff was friendly. I would recommend it to others. I would recommend it to others. More

Have been going to IRA since 1984 and they always courteous and thorough in thei workmanship. courteous and thorough in thei workmanship. More

Brought in my truck for. a 4:20 appointment for a oil change my truck was done by 5:15 and didn’t get it back till 6:10 very disappointing a 4:20 appointment for a oil change my truck was done by 5:15 and didn’t get it back till 6:10 very disappointing More

Alex was awesome. Explained everything. Deferred what could wait on my car. Still less than a car payment Explained everything. Deferred what could wait on my car. Still less than a car payment More

My salesman Fazall was a pleasure to work with. He was very patient..As was Oliver who helped set up my blue tooth. I was dreading car shopping and was pleasantly surprised that the experience went He was very patient..As was Oliver who helped set up my blue tooth. I was dreading car shopping and was pleasantly surprised that the experience went so smoothly. More

Professionalism /Advice , Customer service Patients financing options . They value their customers. Provide details , clarity in explaining the process and made a complex situation much easier to under financing options . They value their customers. Provide details , clarity in explaining the process and made a complex situation much easier to understand . Also a shout out to Dio Great!!!! Very straight forward. Understanding to my needs . More

Worked with Al in service to get some things Done on my Tacoma Had to wait for some parts to come in And Al kept in touch with me Great. associate very passionate about his work Tacoma Had to wait for some parts to come in And Al kept in touch with me Great. associate very passionate about his work More

My appointment was at 10:40 and my wife waited close to five hours for an oil change, filter change, and tire repair. This is ridiculous. She was also told that no inspection sticker could be given due to five hours for an oil change, filter change, and tire repair. This is ridiculous. She was also told that no inspection sticker could be given due to a missing cover for the wiper fluid on the front of the car. She left the dealership and took the car to a nearby gas station where the car passed inspection easily since this is a cosmetic issue. Your service dept. was a horrible experience. Don’t take appointments for more cars than you can handle in a time slot. More

Great services in accommodating me with my car, and giving details of what is needed regardless of the busy schedule. giving details of what is needed regardless of the busy schedule. More

The services received were great. Customer Care was good as well. Time spent waiting was appreciated Customer Care was good as well. Time spent waiting was appreciated More