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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,220 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,220 reviews

July 29, 2025

Excellent professional salesman, John did a great job! Look forward to working with them in the future. More

by Q186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
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Jul 29, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2025

Professional, efficient and easy! Great place to buy a car! Special shout out to John Arena for wonderful service! More

by Eced2002@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John arena
Report | Print
Jul 29, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

complete department of service that no one know s how to fix (?repair) gps/ radio! three times and it still does not function correctly HELP More

by paulapfect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
alpesh patel,,,,brian crowley
Report | Print
Jul 30, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we’re sorry to hear of this concern. We are here to make this right however we’re unable to reference this issue with the information provided. Please contact the team directly to work on resolving the issue and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

July 27, 2025

Great service all around. Food onsite, ride if needed, very comfortable place to sit for the duration of your service. Nice people working the service counter. More

by Ctocci6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh
Report | Print
Jul 28, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

Upgrade your car washer system. . Great Electrified your welcome bay with deals of week be helpful.. And more information on bay parking drive in .. More

by paulyork37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
Report | Print
Jul 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Unable to close glove box after visit. Estimated wait time was significantly more than predicted More

by kjsummers31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 30, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any issues. Thank you for reviewing this further with us directly and we appreciate your understanding.  Your information is helpful for us to improve operation. We look forward to seeing you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you ever have any further concerns.

July 25, 2025

Great service. Gus Nocci went out of his way to help me. Came in on his day off to get my car ready. More

by Jamesfarrell113
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Nocci
Report | Print
Jul 26, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

I just came for an oil change, all went smoothly, no complaints. Dave was a help. More

by potholegirl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Jul 27, 2025 -

Ira Toyota of Danvers responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

Oil cap left open. Oil all over the motor. Front hood damaged. Motor not working well More

by florianqoqi
Recommend Dealer
No
Employees Worked With
Davif
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Jul 28, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback we’re very sorry this occurred. It seemed we resolve this on the return visit and are here if there are any further concerns. This concern shouldn’t have occurred, and we appreciate your understanding. We’ll continue to follow with you and you’re welcome to contact us or the general manager Mark Giovanni directly at 978 -739-3718 for further assistance.

July 24, 2025

This dealership was built for customers comfort. Back office finance process could be faster. Nice More

by GHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Baez
Report | Print
Jul 25, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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