Ira Toyota of Danvers

Scott who was checking tires was very thorough but also very friendly and answered my questions. very friendly and answered my questions. More

Just went to IRA Toyota for recall service. Easily scheduled appointment. Service was performed on the low end of the projected timeframe. Service manager was a good experience. Easily scheduled appointment. Service was performed on the low end of the projected timeframe. Service manager was a good experience. More

Good dealership and service is good…but slow! ! It always seems every time I go in for an oil change and tire rotation, something else always pops up and costs me a lot more money! ! It always seems every time I go in for an oil change and tire rotation, something else always pops up and costs me a lot more money! More

We were there for a regular maintenance that was supposed to take about 2 hours and ended up taking 4. Poor communication around why things were taking so long. to take about 2 hours and ended up taking 4. Poor communication around why things were taking so long. More

Met Angel He listened and reviewed all No pressure Excellent with explanations Although an expensive visit since needing a lot completed, it was a positive experience Kudos to Angel Excellent with explanations Although an expensive visit since needing a lot completed, it was a positive experience Kudos to Angel More

Mr. Clint Yang is an outstanding salesman, and his service is comprehensive and satisfying. I highly recommend Clint Yang as your salesman to help you buy your car. service is comprehensive and satisfying. I highly recommend Clint Yang as your salesman to help you buy your car. More

I booked an appointment for 10am , got there , it’s a first come first served appointment s. And that was okay I was there for only a new key fob which had to be paired with my car Waited 2 hrs , then first come first served appointment s. And that was okay I was there for only a new key fob which had to be paired with my car Waited 2 hrs , then I asked if it was almost done , and I was told it was almost done. To be honest I didn’t think they had even started until I complained I ended up waiting another 45 or so minutes. In total I spent about 3 hrs and that was because I complained , but the guy in change of the service department war very nice and helpful when I told him what my problem was More

In 10 years I have had the same Service Advisor, Alex Pendleton. He is pleasant, professional and provides excellent service. I have never been disappointed with the service I received from this Dealer Pendleton. He is pleasant, professional and provides excellent service. I have never been disappointed with the service I received from this Dealership. More

Everyone was very friendly and explained everything very well. It was my first experience on my own purchasing a vehicle and everyone there was very easy to work with. well. It was my first experience on my own purchasing a vehicle and everyone there was very easy to work with. More

I am alway happy with the great service that Alex Pendleton provides and the service department. Pendleton provides and the service department. More