Ira Toyota of Danvers

Went there for a regular maintenance services, oil change, tires rotation, and points of inspection, was told it will be araund 1.1/2 hour. After 2 hours I received a message that the service was done change, tires rotation, and points of inspection, was told it will be araund 1.1/2 hour. After 2 hours I received a message that the service was done. I went too see the service representative and he told me that the paperwork was almost done and the car will be released. Was another hour and twenty minute's before I got my car. No good reason why, disappointed More

Quick service with appointment . Alpesh Patel is good at his job . I will be back . Alpesh Patel is good at his job . I will be back . More

My service advisor was fantastic - he explained everything and advised of the cost and the anticipated time. everything and advised of the cost and the anticipated time. More

Very disappointed and they don’t respect the people time ! First time few years ago I got disappointed They told me different price and they charge me different and this time I wasted two hours without doin ! First time few years ago I got disappointed They told me different price and they charge me different and this time I wasted two hours without doing nothing ! Never going back More

I waited over 4 hours for scheduled maintenance & recall fix. I work from home & my hotspot struggled to work in the waiting room. I ended up working at Subway, in Walmart across the street, until the 3 hou fix. I work from home & my hotspot struggled to work in the waiting room. I ended up working at Subway, in Walmart across the street, until the 3 hour mark when I figured I somehow missed the call to come back. My hotspot didn’t work well over there either, but it was slightly better. At, nearly, the 4 hour mark, I begged a manager to help me find out what was going on & he found out it would be ready in another 15/20 minutes. It was an awful day. More

The car I bought is great. The sales team was very professional, as was the excellent service department! I was, however, not happy about the 4 hour wait time for my message ch The sales team was very professional, as was the excellent service department! I was, however, not happy about the 4 hour wait time for my message check and service update today. Understandably, staffing shortages continue. I would favor reduced daily appointments over extended wait times. Otherwise, I’m loving my experience with the company and my Camry Hybrid! More

Sage was my salesman… excellent… all the way through the process! Made it easy and Fun process! Made it easy and Fun More

Was able to have my car inspected on short notice and returned in a very quick manner. returned in a very quick manner. More

Oliver E. Was exceptional. Wonderful customer relations. So helpful and patient. Top notch . I would highly recommend him. Was exceptional. Wonderful customer relations. So helpful and patient. Top notch . I would highly recommend him. More

Service Advisor helpful got part I needed to complete all work. Thank you Alex Pendleton work. Thank you Alex Pendleton More