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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,623 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,623 reviews

July 23, 2024

Great people work here. I usually have no issues, but it took them close to 4 hours to change a tire (something that should take 1 hr tops). I had an appointment at 6:20A an More

by Kary R.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jul 25, 2024 -

Ira Toyota of Danvers responded

Kary R. Thank you for your feedback and we apologize the visit took longer than anticipated. We strive for a timely experience. In the event, that the wait time would be a concern we offer complimentary Lyft rides or a shuttle service. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have any concerns.

July 22, 2024

Service was excellent and price of vehicle was average. Your staff was extremely helpful. Aiman my sales specialist was outstanding to work with. First class man. More

by brianmcguerty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
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Jul 26, 2024 -

Ira Toyota of Danvers responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 22, 2024

Top notch service. I feel important. like being able to wait there for my vehicle. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 26, 2024 -

Ira Toyota of Danvers responded

Hi Grace, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 20, 2024

Very smooth and professional experience. All my questions were answered on a timely manner and exceeded my expectations More

by bpeicott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
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Jul 22, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

very professional and supportive of my needs. took time to speak with my son regarding work recommended and did not put pressure on when declined one of 3 services recommenced!! highly recomme More

by irenebourgeois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rick! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Danvers

July 19, 2024

Diagnosed and corrected my issues. Was very good at processing my service contract to pay for most of the repairs. More

by shop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase
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Jul 20, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

The Ira dealership in Danvers, MA is always clean and the personnel is very attentive. More

by aegomez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
Report | Print
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

The service was excellent. The technician was very helpful and professional. He explained to me the process and told me what to do next. More

by cderavil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
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Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

The service tech was friendly and professional He got me checked in very timely Good price for service I had done More

by Mjs11560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Sage was great to work with. He always kept us informed about the wait for my car from the factory to delivery. I would work with him again! More

by kathleenstimpson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sage D'Entremont
Report | Print
Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

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