Ira Toyota of Danvers

I just came for an oil change, all went smoothly, no complaints. Dave was a help. complaints. Dave was a help. More

Oil cap left open. Oil all over the motor. Front hood damaged. Motor not working well Oil all over the motor. Front hood damaged. Motor not working well More

This dealership was built for customers comfort. Back office finance process could be faster. Nice Back office finance process could be faster. Nice More

The experience, knowledge, commitment & courtesy the Ira Toyota employees have is a five star. They understood what I wanted in a vehicle and I walked out with a brand new RAV4. Toyota employees have is a five star. They understood what I wanted in a vehicle and I walked out with a brand new RAV4. More

I had a recent positive service experience at the Danvers Ira Toyota location for regularly scheduled maintenance. I made an appointment after receiving a pleasant "reminder" phone call from the dealership. Ira Toyota location for regularly scheduled maintenance. I made an appointment after receiving a pleasant "reminder" phone call from the dealership. Upon entering the intake bay, I was warmly greeted by a service advisor, Mr. Tom Chase, and given a complete description of the services my vehicle would receive. The work was expertly completed in the timeframe promised. Tom Chase is an asset to Ira Toyota, and I am sure to request his professional consultation in any future visits to the service department. Thank you Ira Toyota! More

Mr. Clint Yang is very knowledgeable, professional and patient. He answered all the questions we had before making the decision to get our Highlander from IRA. We will definitely share our great experienc patient. He answered all the questions we had before making the decision to get our Highlander from IRA. We will definitely share our great experience at IRA to our friends. More

Very positive experience this time around. From the first greeting by Rick to Linda (who unfortunately was her last day before moving to another state) to Pat at checkout. Super friendly, cour From the first greeting by Rick to Linda (who unfortunately was her last day before moving to another state) to Pat at checkout. Super friendly, courteous and helpful. Especially unusual since it was about an hour and a half from closing time. Usually employees are tired and done with being friendly. Not here!!! More

Everything went great. Staff was awesome and very nice. I had Bruce and he was great with communicating. Staff was awesome and very nice. I had Bruce and he was great with communicating. More

I had an APPOINTMENT set for 12:00 p. m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me that the APPOINTMENT TIME is only considered a check in time. What's the whole point of make an APPOINTMENT? I would never have gotten my car at 2:30 if I didn't say anything about it. Appointments are supposed to be priority.. More

Sean was great to work with. Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise. It was a really great experience all in all. I would recommend this dealership to others. More