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Ira Toyota of Danvers

Danvers, MA

4.3
2,146 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,146 reviews

July 01, 2025

Didn’t receive the multi-point insertion report until the day after I brought it in for scheduled factory-recommended maintenance. I asked for it right when I got home, then emailed later that night when I More

by Beverly Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Jul 03, 2025 -

Ira Toyota of Danvers responded

Thank you for you feedback and we’re sorry to hear the visit didn’t meet with the expectations. We have reached out to you directly to further review the recommendations. The team strives for competitive pricing and the good faith inspection found items on the 16-year-old vehicle that have been wearing over time to ensure you’re aware of anything that’s a concern or may be failing.  Your satisfaction is important to us, and we hope to connect soon to provide you with more details. You’re also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

July 01, 2025

Clint Yang was great! We love our new car! Highly recommend him and this dealership. More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jul 03, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Polite staff. Good customer service. Felt service took to long for what was done. I had made an appointment and advised staff I was waiting for the vehicle. More

by dadletz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Anna
Jul 02, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

I am very happy with the two cars I bought. I thank the boss and the manager for their connection. Thank you. More

by edihalilaj04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pitter
Jul 01, 2025 -

Ira Toyota of Danvers responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Mark Giovanni General Manager mgiovanni@Group1Auto.com

June 28, 2025

They are a professional company with friendly and professional staff. The facility is clean and well maintained. More

by Mcmike52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
Jun 28, 2025 -

Mcmike52 responded

They are a friendly and professional company. Thomas Chase was friendly, helpful and professional. I would ask for him if you use IRA!

Sep 14, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

Service advisor was friendly, quick and explained all recommended services. Even helped me with a warranty More

by Alisweeney10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Jun 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

The complete check up of my toyota Camry is something most dealers don't perform More

by howfie214
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will E
Jun 27, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for the high star rating! We look forward to your next visit! Take care!

June 26, 2025

The sales man and finance manager was the best. So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I que More

by DWD61474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedwin Henriquez and Virgilio
Jun 27, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We look forward to your next visit! Take care!

June 25, 2025

Ira Toyota is a very dependable dealership which I am satisfied so far and will recommend to others. Thank you Ira Denvers More

by Bkbmashu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel K., Ediy Santiago
Jun 25, 2025 -

Bkbmashu responded

Thanks Ira Toyota Danvers

Jun 26, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

Jun 26, 2025 -

Bkbmashu responded

Thank you!

June 24, 2025

I have a great experience buying car here from Clint Yang at Ira Toyota. I will introduce my friends here! More

by evanlin96069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jun 25, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found Clint to be so supportive during your experience here at Ira Toyota of Danvers. Feel free to reach out to us if you need anything. Have a wonderful day.

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