Ira Toyota of Danvers

Appointment 1:00 for oil change and sticker. Gave coupon for free oil change and told I didn’t need one because I only went 1000 miles. Gave coupon for complimentary car wash. Told usually don’ Gave coupon for free oil change and told I didn’t need one because I only went 1000 miles. Gave coupon for complimentary car wash. Told usually don’t do them for inspections but would do it. Waited for an hour just to have inspection without oil change. Car returned unwashed. Questioned this and was told they can run it through “again” when it clearly wasn’t done once. Was I lying? Didn’t want to wait any longer at this point More

John Arena was a great help! All around great experience buying a my first TCUV 4Runner! All around great experience buying a my first TCUV 4Runner! More

My salesman Aiman was excellent. He listens, he is courteous, knowledgable and accommodating. This is the third time he has been my salesman and once again I would come back to Ira T He listens, he is courteous, knowledgable and accommodating. This is the third time he has been my salesman and once again I would come back to Ira Toyota because of him. I did have a bad experience with your Service dept. which I did inform you of but heard no response. Aiman did apologize for than when I related the story to him. I have been with your dealership for over 25 yrs ,with the exception of one car. I am now ninety years old, so each lease I sign I pray to see it mature. Thank you, Shirley Preston. More

Very clear about what they were going to do. No surprises. Good experience for my first visit and it won’t be my last. No surprises. Good experience for my first visit and it won’t be my last. More

The Dealership was referred to me by my daughter's friend who was able to direct me to Ira Toyota Danvers… The salesperson was very helpful and an a Purchase was made.. This now is my 2ed Service appointment who was able to direct me to Ira Toyota Danvers… The salesperson was very helpful and an a Purchase was made.. This now is my 2ed Service appointment with them… they contacted me and book the service appointment both times. In and Out. No hassle… Job well done ❗ Jim, F More

we keep coming back. this time it was linda, (and the tech was thorough...). i'll be back. this time it was linda, (and the tech was thorough...). i'll be back. More

Service was good and rep. Was very informative and answered all my wquestions.The overall experience was good. Was very informative and answered all my wquestions.The overall experience was good. More

The service department communication was excellent and the repair was performed in a timely manner. the repair was performed in a timely manner. More

Had 7:00am appointment, intake guy was fantastic forgot name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 More

After a poor experience last time I was hesitant to return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that the work was performed to my satisfaction. More