Ira Toyota of Danvers

Service was good I was immediately assigned a service person. My total waiting period was no more than an hour. person. My total waiting period was no more than an hour. More

Clean, helpful, efficient. The waiting area could offer more remote work friendly options: armchairs with fold out side tables, power strips throughout, small tables to work at The waiting area could offer more remote work friendly options: armchairs with fold out side tables, power strips throughout, small tables to work at instead of just armchairs in front of a tv. More

Alpesh Patel and Angel Pimental are excellent service writers, they greeted me promptly and made sure I was comfortable with the work I was having done to my vehicle, at no point did they push any upsell writers, they greeted me promptly and made sure I was comfortable with the work I was having done to my vehicle, at no point did they push any upsells, just recommendations due to mileage. The ladies that greeted me at the reception bay were also very nice. Great experience. Thank you Ira Toyota. More

I came in for a used Honda that I wanted. I was not messed around with by sales or management. I got the car I wanted without the hassle at a fair price. I was not messed around with by sales or management. I got the car I wanted without the hassle at a fair price. More

The service rep who wrote up the ticket for the work we were having done is the most negative person I have come across in a long time. He was clearly racist and did not want to help me. Even going so fa were having done is the most negative person I have come across in a long time. He was clearly racist and did not want to help me. Even going so far as to leave the key on the counter after I paid and walked away from me. I will not ever go back here if I can avoid it. I even tried calling the manager about it and still waiting for a call back. I would highly recommend anywhere else but here! More

Excellent service and a great sandwich cafe while you’re waiting. They have a huge selection of Toyota’s!! Maybe the largest selection in New England. Rich is one of the best salesman they have and with waiting. They have a huge selection of Toyota’s!! Maybe the largest selection in New England. Rich is one of the best salesman they have and with him I was in good hands! More

The entre transaction was seamless and professional. Low pressure sales and very acommodating staff with a very good value purchase. Low pressure sales and very acommodating staff with a very good value purchase. More

Waiting too long not good service need to improve no body care about customer timeing care about customer timeing More

I've used IRA Toyota for every service when I've been in State when service due. Always easy to schedule appointments online. Comfortable waiting area with free fresh coffee, paid snacks. Excellent service. State when service due. Always easy to schedule appointments online. Comfortable waiting area with free fresh coffee, paid snacks. Excellent service. More

Service Department has improved in the last year. Easier sign in on arrival. Speedier service, less wait time. Hope it continues. Easier sign in on arrival. Speedier service, less wait time. Hope it continues. More