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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,881 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,881 reviews

July 03, 2025

The people I have dealt with are very personable and knowledgeable. They answer all my questions. They make me feel very comfortable. More

by dinoluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Report | Print
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi Dinoluna, thank you for your kind words! We strive to provide excellent customer service and are so glad to hear that you have had positive experiences with our team. We appreciate your support and are always happy to answer any questions you may have.

July 03, 2025

They are very honest and clear about services and plans. The waiting area and Lyft services are very convenient. More

by beccakenneally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Report | Print
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words! We strive for transparency and convenience for our customers, and we're happy to hear that has been your experience with our services and plans. We appreciate your support!

July 03, 2025

Everyone is very friendly. I feel I’m not talked down too and that they listen to what I have to say More

by Kevmc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate B
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Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

I am very happy with the two cars I bought. I thank the boss and the manager for their connection. Thank you. More

by edihalilaj04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pitter
Report | Print
Jul 01, 2025 -

Ira Toyota of Danvers responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Mark Giovanni General Manager mgiovanni@Group1Auto.com

July 01, 2025

Polite staff. Good customer service. Felt service took to long for what was done. I had made an appointment and advised staff I was waiting for the vehicle. More

by dadletz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Anna
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Jul 02, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Didn’t receive the multi-point insertion report until the day after I brought it in for scheduled factory-recommended maintenance. I asked for it right when I got home, then emailed later that night when I More

by Beverly Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Report | Print
Jul 03, 2025 -

Ira Toyota of Danvers responded

Thank you for you feedback and we’re sorry to hear the visit didn’t meet with the expectations. We have reached out to you directly to further review the recommendations. The team strives for competitive pricing and the good faith inspection found items on the 16-year-old vehicle that have been wearing over time to ensure you’re aware of anything that’s a concern or may be failing.  Your satisfaction is important to us, and we hope to connect soon to provide you with more details. You’re also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

July 01, 2025

Clint Yang was great! We love our new car! Highly recommend him and this dealership. More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Report | Print
Jul 03, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2025

They are a professional company with friendly and professional staff. The facility is clean and well maintained. More

by Mcmike52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
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Jun 28, 2025 -

Mcmike52 responded

They are a friendly and professional company. Thomas Chase was friendly, helpful and professional. I would ask for him if you use IRA!

June 27, 2025

Service advisor was friendly, quick and explained all recommended services. Even helped me with a warranty More

by Alisweeney10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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Jun 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

The sales man and finance manager was the best. So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I que More

by DWD61474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedwin Henriquez and Virgilio
Report | Print
Jun 27, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We look forward to your next visit! Take care!

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