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Ira Toyota of Danvers

Danvers, MA

4.4
1,963 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,963 reviews

August 29, 2025

Service department was great especially Angel. Who is very courteous and extremely helpful that is one of the reasons I keep bringing back my car Angel pimento More

by tedtomasone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pimental
Sep 02, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you're ever in need of more help, please let us know!

August 29, 2025

I brought my car in for a noise in the right front tire when I go over bumps. Was told it is the actuator in the ABS system. It’s not acceptable. On a brand new car I should not have to listen to scraping More

by Cbruce0702
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendelton
Sep 07, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for your disappointment. We’ll review further with you directly. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 28, 2025

The purchase process was straightforward, swift, and pleasant, and the selection of items was quite impressive. Akeem, the financing manager, facilitated the process with ease, and Isaac ensured everyth More

by abimaeljorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Robertson and Isaac Ruiz
Sep 01, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 28, 2025

Very pleasant and helpful they took my car right in called me in an appropriate amt of time with problem and my car was fixed early afternoon next day . Denise was my advisor pleasant professional and More

by olivianrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 01, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Great experience all around, Sean was great! A+ service and knowledge of everything, thank ls again More

by billabonga81377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 31, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sean here at Ira Toyota of Danvers! Thank you again, and have a fantastic day!

August 26, 2025

All went well. Nate csr did a nice job explaining the necessary repairs and followed up during the process More

by John
Recommend Dealer
Yes
Employees Worked With
Nate
Aug 27, 2025 -

Ira Toyota of Danvers responded

Hi John, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

August 25, 2025

Local and convenient. Friendly and knowledgeable. Explain any problems so any one can understand without car knowledge. More

by dwilson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 26, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2025

Very good service please with the work but two hours for an oil change is not acceptable with an appointment More

by Chrisyfna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
Aug 26, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the visit duration. Thank you for speaking with us further and we appreciate your patience. Thank you for your business and we look forward to seeing you in the future. Should you have any further concerns you are welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 23, 2025

I thought the woman who handled my car situation was excellent and the best ever More

by Kathleenmelvin617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember. Woman at desk 13
Aug 23, 2025 -

Kathleenmelvin617 responded

Toyota continues to be my no 1 choice in a car

Aug 23, 2025 -

Kathleenmelvin617 responded

I have finished. Excellent job

Aug 23, 2025 -

Kathleenmelvin617 responded

Finished thank you

Aug 25, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

Service was excellent from the moment I pulled up. Everyone was friendly and attentive. My car was finished in less time than quoted Great job More

by Steven.merola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Aug 25, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!