
Ira Toyota of Danvers
Danvers, MA
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We entered the dealership with the idea to gather more information to buy a new car eventually. My Prius is 15 years old and still going well. Isaac Ruiz was assigned to us. WOW! Contrary to two different information to buy a new car eventually. My Prius is 15 years old and still going well. Isaac Ruiz was assigned to us. WOW! Contrary to two different salesmen at another dealership over the last two years, where we had to insist on getting more information, Isaac listened. He showed info on the screen and answered each of our questions with authenticity, never imposing, yet advising, adding his knowledge and experience, and reacting to the point. A real adviser! We ended up buying a car. More
I didnt have a good experience cause they try to charge me a ridiculous amount to fixed the wipers on my car. Plus they try to tell me that my car need it to get some others things done when I know for sur me a ridiculous amount to fixed the wipers on my car. Plus they try to tell me that my car need it to get some others things done when I know for sure my car didn't needed. More
The dealership and its staff are welcoming, honest, and upfront about the entire buying experience. More dealers should be like IRA. Eddie, Kelvin, Jesse, and Fausto were great during my deal. upfront about the entire buying experience. More dealers should be like IRA. Eddie, Kelvin, Jesse, and Fausto were great during my deal. More
There was a BOOT print on the passenger door of my corolla when I got it back from "service". A BOOT PRINT, like someone closed the door with their dirty boot. Not even taking into account they declin corolla when I got it back from "service". A BOOT PRINT, like someone closed the door with their dirty boot. Not even taking into account they declined to change my oil at my request because the car only met time criteria, not mileage. Toyotacare is a lie. This is my first new car, my only nice thing. The disrespect my car received from technicians is unacceptable More
I waited for my car just for an oil change for about three hours, but the waiting room is pleasant and they made up for it and I think Ira Toyota very much. three hours, but the waiting room is pleasant and they made up for it and I think Ira Toyota very much. More