Ira Toyota of Danvers
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 2,152 reviews
As always the service at Ira Toyota is both professional and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! More
Sean Leonard was very helpful in helping me decide among the Toyota choices. Everything went smoothly in closing the deal - finances, registration, etc the Toyota choices. Everything went smoothly in closing the deal - finances, registration, etc More
My Toyota was serviced and a recall campaign item was corrected. My service advisor was excellent. My vehicle was ready before expected. The dealership shuttle service was efficient with a helpful an corrected. My service advisor was excellent. My vehicle was ready before expected. The dealership shuttle service was efficient with a helpful and friendly driver. I'll be back for my next scheduled service. More
Everyone working at Ira is top flight, ever so very professional. You can tell by the crowd of folks who jam the place daily for service there despite the long waits, knowing everything will be done ri professional. You can tell by the crowd of folks who jam the place daily for service there despite the long waits, knowing everything will be done right and at a fair price. More
I recently visited for a routine service on my Toyota Camry, and I had a great experience. My service advisor, Matt, was very knowledgeable and helpful. He answered all my questions with patience and mad Camry, and I had a great experience. My service advisor, Matt, was very knowledgeable and helpful. He answered all my questions with patience and made sure I felt comfortable throughout the process. I really appreciate his professionalism and commitment to excellent customer service. More
Today I had an appointment for maintenance. I was not impressed with the salesperson who handled my work order. I had to look for him after 15 minutes from getting a message that my car is all I was not impressed with the salesperson who handled my work order. I had to look for him after 15 minutes from getting a message that my car is all set. He did not let me know where the car is parked. I had to look for my car. He wasn’t very courteous and not a good customer service person. More

