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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,659 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,659 reviews

September 04, 2024

As always just came back from Ira Toyota and was very pleased with the service. Granted it was only an inspection sticker this time but they had me in and out in no time and they even washed my car!!! More

by ronzoni403
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Report | Print
Sep 07, 2024 -

Ira Toyota of Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2024

My service advisor Steve was great! ! It is a very clean waiting area and Steve kept me updated on service, More

by Lenny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
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Sep 07, 2024 -

Ira Toyota of Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 04, 2024

Edwin was excellent in communicating. The technician did an excellent job. The report that is provided is thorough. Wait time is very long so either use their ride service or drop the car More

by T4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Report | Print
Sep 07, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback! We're glad to hear that Edwin provided excellent communication and that the technician did a great job. We also appreciate your understanding regarding the wait time and recommend our ride service or dropping the car off for convenience. Your satisfaction is important to us, and we look forward to serving you again!

September 02, 2024

Service Consultant was in contact with me throughout the maintenance. Work was done as expected. More

by Longwalker78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Report | Print
Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Danvers. We're happy we could meet your expectations! We hope you have a great day!

September 02, 2024

It’s very good experience to enjoy the high efficiency and received profession al advice from Ira Toyota. More

by xiaolei_wan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
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Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2024

Top shelf helpful keep me informed. ,free coffee and the best corn muffins. Been with IRA many years More

by Jasmon113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Report | Print
Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

I always have a great experience working with the wonderful sales, finance and service at Ira Toyota. This is my 4th RAV4 from them. I will be back as always for their great service!!! More

by Lovedark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Robertson, Sage D'Entremont
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Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Good service but way too long which is why I never go there. Even with an appointment my oil change was 2 1/2 hours and it’s usually two hours so this was expected. More

by slvta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Report | Print
Sep 06, 2024 -

Ira Toyota of Danvers responded

slvta, Thank you for your feedback and we apologize that the duration was longer than expected. We’re glad to review the details further however we’re unable to research the visit with the information provided. We appreciate your patience and business. You’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

August 30, 2024

Had very good experiences with this dealership in both sales and service. I’m very happy. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
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Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi Ron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

I was greeted promptly and my car was whisked away with a time frame of 45 minutes. Bruce was great! Got my car back in less than 45 minutes, everything completed. More

by Pin42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience with Bruce! Please don't hesitate to reach out if there's anything additional we can do for you.

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