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Ira Toyota of Danvers

Danvers, MA

4.4
1,658 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,658 reviews

September 13, 2024

Had a low tire warning on car before I needed to take an elderly family member in for chemo... Edwin Alcantara from service was super helpful and got things checked out quickly and made sure the car was saf More

by SteveC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Sep 15, 2024 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

The service was very good everyone treated me nicely. I have no complaints at all. More

by julianjeannot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fazal Mann
Sep 15, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

They took my car in right waya and fixed the problem the workers where very friendly and I was very satisfied with the service More

by Lsmith214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOt sure
Sep 15, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Very knowledgeable Service Advisor, Nate Brungot, pleasure to deal with. Prompt or actual service time estimates. More

by Phil42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate brungot
Sep 14, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

As usual, no complaints! Gotta love it when you show up for a 30,000 mile service w/o an appointment and you're welcomed with open arms! Love the excellent staff, comfy waiti More

by jeffottaviano01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Sep 14, 2024 -

Ira Toyota of Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 12, 2024

Very easy to make appointment given many optional dates and time slots. Work completed on time with all being professional and courteous. Vehicle waiting for me on arrival. More

by Ammagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom (last name?), Linda Fair
Sep 14, 2024 -

Ira Toyota of Danvers responded

Hi Ammagen, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

I didn’t have to wait very long for my 20k service, every employee was nice and down to earth. More

by Mmorales1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 12, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Dealership was able to accommodate a scheduled appointment and reschedule an hour later as I would not make it on time for the earlier appointment. More

by dianamlaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana
Sep 12, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

Thanks to the Service department Advisor, Edwin Alcantara, work that was written up to be performed on my car from another dealership was reviewed and discovered it wasn’t necessary. Other service More

by marieLMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara, Sara, receptionist
Sep 12, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found Edwin to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

The service waiting area was very nice…however, I brought it for my 5000 service check and a malfunction with my tire pressure gauge…for the three time which they never had checked other than the pressure in More

by Pelly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara service advisor , Bryan Gonzalez Adames, Jim Haskell
Sep 15, 2024 -

Ira Toyota of Danvers responded

Pelly, Thank you for your feedback and glad that the team was able to resolve your concerns. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have any further concerns.

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