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Ira Toyota of Danvers
Danvers, MA
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Had a low tire warning on car before I needed to take an elderly family member in for chemo... Edwin Alcantara from service was super helpful and got things checked out quickly and made sure the car was saf elderly family member in for chemo... Edwin Alcantara from service was super helpful and got things checked out quickly and made sure the car was safe to get my mother in law in for treatment.. Thanks so much for your help! Much appreciated! More
As usual, no complaints! Gotta love it when you show up for a 30,000 mile service w/o an appointment and you're welcomed with open arms! Love the excellent staff, comfy waiti Gotta love it when you show up for a 30,000 mile service w/o an appointment and you're welcomed with open arms! Love the excellent staff, comfy waiting area and the clean facilities. Make mine IRA Toyota! More
Very easy to make appointment given many optional dates and time slots. Work completed on time with all being professional and courteous. Vehicle waiting for me on arrival. and time slots. Work completed on time with all being professional and courteous. Vehicle waiting for me on arrival. More
Dealership was able to accommodate a scheduled appointment and reschedule an hour later as I would not make it on time for the earlier appointment. appointment and reschedule an hour later as I would not make it on time for the earlier appointment. More
Thanks to the Service department Advisor, Edwin Alcantara, work that was written up to be performed on my car from another dealership was reviewed and discovered it wasn’t necessary. Other service Alcantara, work that was written up to be performed on my car from another dealership was reviewed and discovered it wasn’t necessary. Other service was overlooked. More
The service waiting area was very nice…however, I brought it for my 5000 service check and a malfunction with my tire pressure gauge…for the three time which they never had checked other than the pressure in it for my 5000 service check and a malfunction with my tire pressure gauge…for the three time which they never had checked other than the pressure in the tires which I told them it’s more than the pressure in the tires. And I also asked about another fob which I never received when purchased my car I’ve been waiting 4 months for one and I was told today it could take up to a year….totally unacceptable…they only told me about receiving another fob within a few months after signing my paperwork. More