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Ira Toyota of Danvers
Danvers, MA
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The staff member who coordinated my service at the dealership was rude and condescending. The service itself was fine but the face to face customer-staff interaction during the check-out was completel dealership was rude and condescending. The service itself was fine but the face to face customer-staff interaction during the check-out was completely miserable ruined my day. The staff member told me “we have other customers here besides you” and “that’s not the way we do things here”. This associate has a lot to learn about treating people with basic human decency. More
I could tell they searched through my car. They left stuff all over in the passenger seat and coins were left in my cup holder. Very disappointed about that They left stuff all over in the passenger seat and coins were left in my cup holder. Very disappointed about that More
Tom Chase is the BEST service advisor I have ever met! I'm really thankful. He did a fantastic job today with great recommendations for the things my car needed. Next time I come I will want to see nobody I'm really thankful. He did a fantastic job today with great recommendations for the things my car needed. Next time I come I will want to see nobody but him. More