Back

Ira Toyota of Danvers

Danvers, MA

4.3
2,190 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,190 reviews

March 27, 2026

the staff is great faisal wax great and nice and the credit manager i think akeem. he was great also . we got what we wanted. More

by njdiba08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Mar 28, 2026 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2026

Excellent Service from start to finish! As always From Dennis in service. I travel from Maine to have my car Serviced by Dennis. Thank you! More

by jbn815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis,
Mar 28, 2026 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2026

I am parked six cars in the last four years brand new and used in the last service that I had was the worst service that I have ever experienced anywhere. If that was my first I wouldn’t go back but overall More

by Sgerlach68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Mar 28, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for your disappointment. Thank you for reviewing this further with us directly and we appreciate your understanding.  Your satisfaction is important and as discussed a manager is always here to ensure the transaction is going as planned. We value your business and you’re also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

March 24, 2026

I had a great experience at Ira Toyota of Danvers. Tom Chase was very helpful, professional, and made everything smooth and easy. The service was quick, and the pickup process was very convenient. I r More

by asmagardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom chase
Mar 27, 2026 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass your comments to Tom here at Ira Toyota of Danvers! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 24, 2026

Tommy chase is super professional, and helped the process super easily. Give him a raise! More

by justinmelanson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy chase , Mark Giovanni
Mar 27, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2026

Bought a used car and the customer service after I signed the papers was not as good as I expected More

by Racecar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony taveras
Mar 26, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We're glad to further review the details however we're unable to reference the visit with the information provided. We strive for an exceptional experience and your satisfaction is important to us. You're welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

March 22, 2026

Purchased a 2019 crosstrek the car was not detailed properly, paraphernalia found in the center console. Was offered a re detail but did it myself. The biggest problem and lack of knowledge of a dealer More

by Criosstrek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenman, Mark Giovanni
Mar 25, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns with the vehicle. Thank you for reviewing this further in detail with us today and glad we were able to talk through the concerns. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further issues.

March 22, 2026

Rep was helpful and knowledgeable and friendly. Experience was mich bee than it has been in the past More

by Michael_anastos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Mar 25, 2026 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2026

Exelete servicios. Me gustó mucho. Los persones están muy attentivo. Ahora mi caro está bien. More

by Juana Valdivieso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Mar 22, 2026 -

Ira Toyota of Danvers responded

Hola, nuestro equipo se esfuerza por brindar una experiencia excelente, y nos alegra saber que así fue durante su visita. Si tiene alguna otra necesidad o pregunta, ¡no dude en contactarnos!

March 19, 2026

The service rep, Tom Chase, was extremely helpful and explained what needed to be done. Service was fast, and hopefully, efficient!! More

by Mifarley43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase, Mark Giovanni
Mar 22, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!