Ira Toyota of Danvers
Danvers, MA
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I am parked six cars in the last four years brand new and used in the last service that I had was the worst service that I have ever experienced anywhere. If that was my first I wouldn’t go back but overall used in the last service that I had was the worst service that I have ever experienced anywhere. If that was my first I wouldn’t go back but overall they’re pretty reliable. More
I had a great experience at Ira Toyota of Danvers. Tom Chase was very helpful, professional, and made everything smooth and easy. The service was quick, and the pickup process was very convenient. I r Tom Chase was very helpful, professional, and made everything smooth and easy. The service was quick, and the pickup process was very convenient. I really appreciate the excellent customer service and would definitely recommend this dealership. More
Purchased a 2019 crosstrek the car was not detailed properly, paraphernalia found in the center console. Was offered a re detail but did it myself. The biggest problem and lack of knowledge of a dealer properly, paraphernalia found in the center console. Was offered a re detail but did it myself. The biggest problem and lack of knowledge of a dealership is this; when they replace brakes the use rotors that completely rust in one week powder coated rotors are another 21 dollars . My new rotors are rusted after two weeks. Dealers should have the knowledge that no one wants to look at rusted calipers and rotors with their logo on the back of the car. How stupid… I I bc am so xxxxxx off that I have to purchase powder coated rotors so my car that looks brand new don’t look someone took a crap on my wheels because the dealer or detail dept CHEAPED out… What a stupid move. 1 week they rusted.. How embarrassing. Rotors unless powder coated rust in 2 weeks. That’s a xxxx of a trick to play on a customer.. Maria Bansfield Ed Williams 978-715-5405 More

