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Ira Toyota of Danvers

Danvers, MA

4.4
1,622 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,622 reviews

September 24, 2024

John Arena was a great help! All around great experience buying a my first TCUV 4Runner! More

by AthenasbyErica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
Sep 28, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Thank you, and have a fantastic day!

September 24, 2024

Appointment 1:00 for oil change and sticker. Gave coupon for free oil change and told I didn’t need one because I only went 1000 miles. Gave coupon for complimentary car wash. Told usually don’ More

by jacobs357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seanna
Sep 28, 2024 -

Ira Toyota of Danvers responded

jacobs357, Thank you for your feedback and we apologize the visit didn’t go as expected. We have reached out to you to further review the visit and hope to connect soon. We appreciate your business and your satisfaction is important to us. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have any concerns.

September 21, 2024

My salesman Aiman was excellent. He listens, he is courteous, knowledgable and accommodating. This is the third time he has been my salesman and once again I would come back to Ira T More

by Shirleypreston08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Sep 28, 2024 -

Ira Toyota of Danvers responded

Hello Shirley, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2024

Very clear about what they were going to do. No surprises. Good experience for my first visit and it won’t be my last. More

by dd102288
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Harper was great
Sep 21, 2024 -

dd102288 responded

Good experience for my 1st visit

Sep 21, 2024 -

dd102288 responded

Thank you

Sep 28, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

I have leased my cars from Ira for over 25 years ……. .. previous to that we had bought two trucks. There was one lease that we went to another dealer because of our treatment , but then we returned. Th More

by Shirleypreston08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua, Mark Giovanni
Sep 28, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

September 21, 2024

The Dealership was referred to me by my daughter's friend who was able to direct me to Ira Toyota Danvers… The salesperson was very helpful and an a Purchase was made.. This now is my 2ed Service appointment More

by Forsythej523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Sep 28, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy Jim could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

we keep coming back. this time it was linda, (and the tech was thorough...). i'll be back. More

by jack.bittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
linda
Sep 22, 2024 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Service was good and rep. Was very informative and answered all my wquestions.The overall experience was good. More

by Buddie581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep/shop rep.
Sep 21, 2024 -

Ira Toyota of Danvers responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

The service department communication was excellent and the repair was performed in a timely manner. More

by drjjthomas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Sep 20, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Thank you again, and have a fantastic day!

September 17, 2024

Had 7:00am appointment, intake guy was fantastic forgot name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 More

by Rubanobob2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy in service forgot name
Sep 20, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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