
Ira Toyota of Danvers
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 1,756 reviews
Thanks to Ricky Arora and Luis Hernandez, I really beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's in Danvers for my wife new car. When Ricky said the time and date the Avalon would be ready, it was. I enjoyed working with Ricky and Luis. They are two excellent access for IRA. More
It is a great experience of purchasing. Most negotiation was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy a was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy another car in the future. Thanks again, A customer of Ira Toyota More
Excellent experience!!!! A great Toyota dealership!!! Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market t Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market to buy Toyota. Toyota is a great product and Ira has great staff like Ricky Arora. Highly pleased and greatly satisfied. More
Rich was very personable and friendly. He listened to our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there w our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there with visiting a dentist for us, however, Rich was not pushy or annoying like most sales people. He actually made purchasing a car an enjoyable experience. Rich is deffinately the salesman that I reccomend at IRA. More
I went to Ira Toyota at Danvers store, after finding some vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answ vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answer any questions and help in any way possible. He was not overbearing or pushy and explained the dealerships sales philosphy in detail. We test drove at least three different vehicles and consumed at least 4 hours of Ricky's time. He was positive, patient, knowledgeable, always with a great attitude and a smile on his face even though I was jumping around looking at quite a few vehicles. After finally deciding to pursue purchasing a 2009 Scion XD, which fits in my need and budget. My purchasing experience was painless and Ricky made it a great experience. The dealership was immaculate and the service area was the same. I would recommend anyone searching for a Toyota product to visit Keith Handerson and definitely ask for Ricky Arora! More
I am writing on behalf of my mother who had such a great experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota. From my initial conversation with Ricky Arora to closing the deal with Junior; we were impressed with the professionalism and friendliness of everyone whom we met. Ricky was a joy to work with. He was knowledgeable, respectful and was able to help us leave with the vehicle my mother wanted. Ricky was willing to spend the time to make sure that we are happy with the option package and color of new vehicle. At no time did I feel pressured. He paid attention to my kids also by offering some juice to them. Thats a courtesy! Melissa explained the warrenty choices in a straight forward way and, again, we did not feel pressured. I had been dreading this part of the transaction but instead found it interesting and reassuring to be able to purchase additional coverage at a reasonable price. Entire sales process team was great. Enjoyed doing business at Ira with Ricky and all. More
My mother and I were in the market for a new car after a very bad experience with Atlantic Toyota at lynnway, Woburn and Jaffarian Toyota. This time we did our research and went to a top rated dealership. E very bad experience with Atlantic Toyota at lynnway, Woburn and Jaffarian Toyota. This time we did our research and went to a top rated dealership. Even though we needed a car, I was a little hesitant because of our bad experience in the past. I dislike car salesman/mechanics because I feel they take advantage of people. We went to Ira Toyota of Danvers on a very cold and windy morning. To my surprise the car lot was filled with prospective buyers. We walked around for a moment and then were greeted by Ricky Aurora. He wasn't pushy at all and understood we wanted to look around on our own first. We looked around and decided to go to Honda dealership at on the same road. We went to all the other dealerships and didn't spend more than 10 minutes at each one. The other dealerships had no one there and multiple sales people following us around. We decided to go back to Ira Toyota of Danvers.I loved a 2009 Toyota Corolla Le & "S" on the lot and asked "Ricky" to let us test drive the vehicle. He was the calmest, most knowledgable salesman I ever spoke to. I tested his knowledge during the entire test drive. He never hesitated or gave a runaround answer. We decided to purchase the car after the test drive. The dealership itself has a play center for children, a mini food market, and coffee station. We were there during lunch time and Ricky offered us lunch!!! We got a great deal and they gave us a very fair price for the trade in vehicle. I will never do business with another dealership. My sister is in the market for a car and we will be bringing her to Ira Toyota of Danvers to Ricky. More
My salesman was absolutely awesome. The whole experience right through the financing paperwork was extremely pleasant. I was promised the car on a certain day and time and it was ready when promised. The ne right through the financing paperwork was extremely pleasant. I was promised the car on a certain day and time and it was ready when promised. The negotiation process on the price was absolutely stress free and everyone involved was very friendly and knowledgeable. I would not hesitate to buy another Toyota from this dealership or this salesman. More
I am a big fan of Toyotas in general and am in the market for a used car so I thought I would check out Ira Toyota of Danvers. My fiance and I asked if they had any older models on the lot and they found a 9 for a used car so I thought I would check out Ira Toyota of Danvers. My fiance and I asked if they had any older models on the lot and they found a 99 Camry for us to try. However, because they claimed they did not have plates ready for it, we could only test drive it in the parking lot--not the open road. We took it for a quick drive and things seemed ok but it was hard to tell without taking it out on the highway. We were lukewarm about the car and didn't want to make any sort of commitment. But Gary and Mr. Amaral both pressured us very aggressively to put a deposit on the car, claiming that once they had it cleaned up it would "fly off the lot" and if we didn't put a deposit down we would lose the car. It was hard for us to know the true value of the car as we had not had the opportunity to research the value or really drive the car. We ended up letting ourselves be talked into putting a deposit for $500 on the car and agreeing that we would pay $8000 if we decided to buy once they had cleaned it up. That meant if we decided to buy we were locked into that price. We left feeling like we had been pressured into making a decision we were totally uncomfortable with. Upon researching the KBB value of the car and talking with several people we learned they were asking about $1500 more than they should have for that vehicle. We were luckily able to get our deposit back but because of the negative experience, the high level of pressure, and the dishonesty they displayed with the pricing of this vehicle, I would not recommend this particular Toyota dealership to anyone. More
Alex, the Sales Consultant has an unusual skill. He listens. He was clear, concise and stuck to what I was looking for in the car and got the price I was looking for. I told him that I would pick the listens. He was clear, concise and stuck to what I was looking for in the car and got the price I was looking for. I told him that I would pick the car up at noon time. When I wasn't there, he called me and asked me where was I. Talk about staying on top of things, I didn't have to ask any questios about how was the insurance, i.e. how was the insurance going to be transferred to the new car, the inspection and the sticker. He said everything would be taken care of, and it was. FYI: I went to two other dealers for a price on the car. IRA Toyata beat the price along with three options that were not on the other cars at the other dealerships. What does that tell you. IRA Toyota has access to base price with better options for a better price. Dave in Finance worked very hard to find the best interest rate for financing the car. Overall, I was impressed with the team at IRA Toyota. I got the car I wanted at the price I was looking for and a fair interest rate. By the way, try the coffee, it is great. When was the last time you went somewhere to buy something and you got pushed around, intimadated or pressed to buy? None of these events happened at IRA Toyota. One last point about their servicing of cars. My wife has bought two Toyota from IRA Toyota. She has bragged about their service for the past eight years. I got a funng feeling I will be doing the same. More