Ira Toyota of Danvers

We did a lot of research ahead of time about dealerships when we set out to buy our new car. We narrowed it down to the best two dealerships in the area, and when we approached the first (IRA Toyota of Dan when we set out to buy our new car. We narrowed it down to the best two dealerships in the area, and when we approached the first (IRA Toyota of Danvers), we knew exactly who to ask for: Ricky Arora. Ricky was so helpful when I first walked into the dealership on a Thursday evening to consider the 2009 Toyota Highlander. He showed me the model, carefully pointing out all of the details and features of the car. The negotiation process was pretty straightforward and the price was fair, so I did the purchase that very evening, obtaining a better financing rate from the dealer than I was able to obtain from external financing. Ricky guided me the whole way of the process, and took care of the new plates and registration. He even came in for us on a Sunday morning to personally turn over the keys to the car and had the car all gased up and ready to go. Overall, Ricky made our first new car buying experience a pleasure since ALL of the little details were taken care of by him. I highly recommend this dealership and Ricky Arora in Sales. More

We'd like to thanks Chris and Kastro for another wonderful day at Ira Toyota. We met you the first time last November and you were great. We came back because we knew you would do everything to make wonderful day at Ira Toyota. We met you the first time last November and you were great. We came back because we knew you would do everything to make us happy. You knew what we wanted and made every effort to close the deal in a short time. We love you and will definitely come back to see you in the future. We are recommending our family and friends to come to Ira Toyota for their car purchases. Once again, THANK YOU More

Um they wouldn't even run through numbers hypothetically without running a credit check. I hadn't even test drove a car and they pressured me to put money down to hold a car that wasn't even on the lot. Are without running a credit check. I hadn't even test drove a car and they pressured me to put money down to hold a car that wasn't even on the lot. Are we in marrakesh haggling for pirated DVDs? What is this? I never FELT such pressure. If you want the experience of going to a shady used car lot, this place will be your Disney Land. More

In my car purchasing experience of over 30 years of buying many, many different models of cars (i.e. Ford Cars, GM Cars, Honda Cars, Volvo Cars, SAAB Cars etc.) I have NEVER had such a GREAT experie buying many, many different models of cars (i.e. Ford Cars, GM Cars, Honda Cars, Volvo Cars, SAAB Cars etc.) I have NEVER had such a GREAT experience as I did last week purchasing a new 2010 Toyota Camry from Mr. Ricky Arora at Ira Toyota, Danvers. I could not believe the level of customer service I experienced. I could not believe the open, honest and supportive interaction I experienced. I could not believe the price...really... before going to Ira Toyota I had checked with a LOT of other dealers. I mean a lot....No other dealer, and I mean NO other dealer would match Ira's price. No one! Now, not only did Mr Arora work as efficiently as I could imagine, but he made sure that every request we made of him was worked ASAP. No waiting, no run-around. Just honest, fair and excellent service. I could not believe it was happening in a car dealership! (sorry, but so many experiences with car sales guys have been full of "let me check with my manager" kinds of interactions....many dealers are con artists, but NOT Ira Toyota and NOT Ricky Arora!) I have no hesitation in stating that Ricky Arora is the best sales man I have ever dealt with at any car dealer. Period! Now, I have found that purchasing a vehicle is an emotional experience. I mean vehicles (i.e. Cars, SUVs, Trucks) are expensive. We spend a lot of time in our vehicles. Many of us "feel the car projects an image for us"....etc. So selecting and closing a deal with a dealer is not easy. In this case, Mr Arora made this process very, very nice. I have to say that Ira Toyota's business approach and Ricky Arora's style clearly created the best car buying experience I have ever seen. Within less than 24 hours from first visiting Ira Toyota and Ricky Arora, we were driving away with a brand new, cleaned and fully prepped car. Amazing! I have heard that Ira Toyota, Danvers site is the third largest Toyota Dealer in the whole United States of America. Well, I am not surprised by that statistic. I mean you don't sell so many cars without knowing how to set great prices and deliver excellent customer service. Obviously a lot of people agree with me since Ira Toyota sells so many cars. I wish I had known about them years ago. And you know the stories about car salesman. Many such car salesman just want you to buy a more expensive car than you need and then let the sales person move on to the next client. They sometimes push you into cars you don't want or need. NOTHING like that occured with Ricky Arora and Ira Toyota. In fact in the past week since I purchased the car, I have had four phone calls from Toyota just to "check" on my satisfaction with my new Camry and the sales experience. Even Mr. Arora himself called me to confirm that all was still great. Finally, I have to mention one example of Ira's customer service and Mr Arora's style in particular. This example demonstrates how much Mr. Ricky Arora's approach to selling cars involved "doing whatever it takes to keep the customer satisfied". At the last minute, upon receiving the car delivery, my son who will be the primary driver of this car was upset that our front license plate (required by Mass law) was only held on by two bolts. Well, my salesman Ricky Arora himself ran quickly back into the dealership, came back out with a hand drill and immediately added the two requested additional bolts to our front license plate. No service technician had to be scheduled, no service manager had to be consulted, none of that. We were just "taken care of" immediately by our salesman Mr Arora. I cannot recommend to you enough Mr Arora. If you are looking for a car, you should call him at his direct office phone here (978-739-3745). You will be amazed at the price, the service and quality of these cars (Toyotas are legendary automobiles.)I trust that Mr Arora will deliver the best experience you have had in buying a car. With Toyotas reliability, gas-mileage and style being tops you cannot lose. Great car, great dealer and great sales guy. Go for it! Good luck to you all. More

My car died, so my wife and I went out to look at various makes and models to decide what would be the best new car for me to buy. Toyota was originally on the top of my list, I wanted to take a look at a T makes and models to decide what would be the best new car for me to buy. Toyota was originally on the top of my list, I wanted to take a look at a Tacoma and the Scion xB and xD. When we got there, first it wasn't at all clear where to park. Then we looked around, there were a few new Camrys and Matrixes around, but we couldn't see any trucks or Scions. We walked up to the showroom and saw what looked like a new Scion, but when we checked it out there was no sticker on it. We went into the showroom -- the place was utter bedlam. We took a look at the cars in the showroom, but no one approached us, and we left. As we drove toward the showroom from the parking lot, we noticed 3 salesmen hanging around between cars to the side of the building. Guess they don't need the money that badly. Crossed Toyota right off my list. Even if I decided to go with a Toyota, I would never, ever, ever consider buying it from Ira Toyota of Danvers. It is incomprehensible to me that they have such a high rating on this site. BTW, both the Honda and Nissan dealerships we went to the same day were clean, organized, and the staff was helpful without being pushy. More

Teri made everything so easy and helped me get over my nervousness on spending my savings on a brand new car!!! There was no pressure, just advice and help. It was a big decision for me to make, but the nervousness on spending my savings on a brand new car!!! There was no pressure, just advice and help. It was a big decision for me to make, but the right one. All the staff were friendly and polite. Teri was exceptional. 10 stars from me!! Sandra Tremain More

I have never owned a Toyota. I had previously leased and was in the market to buy new. After months of research, I decided on the RAV4. I wanted to buy close to home. I'd heard many good things about IRA. was in the market to buy new. After months of research, I decided on the RAV4. I wanted to buy close to home. I'd heard many good things about IRA. Both myself and my husband dealt with Frank. More

The experience Rickie Aurora provided in purchasing my new Toyota Corolla was very thorough and I was put at ease. He is a very sincere person and it shows through when he deals with the customer. Rick' new Toyota Corolla was very thorough and I was put at ease. He is a very sincere person and it shows through when he deals with the customer. Rick's honesty is his best quality and it was the reason why I bought the car that day. The night I picked up my car it was his day off, however, he came in to make sure that everything was alright with me and my new purchase. As far as I'm concerned, he went above and beyond his job title and should be accommodated for this. The experience I had was the best one I've ever had buying a car. I would not hesitate to recommend this dealership to my family and friends. More

In all of the years that I have been purchasing automobiles your salesman, Ricky Arora made this my best car buying experience ever. He is definitely a people person! He will help you out in any wa automobiles your salesman, Ricky Arora made this my best car buying experience ever. He is definitely a people person! He will help you out in any way he can without being pushy. He is absolutely a plus for Motor World and Toyota. I spoke to some one over the phone about used highlander and came home in new Camry. I had been to other car dealers and what a pleasure it was to deal with Ricky compared to the others. His experience in the automobile world makes him very well suited for his job. He does anything to get going and get ahead of the curve. In simple terms he is a very hard working, knowledgeable, pleasant, and also a very nice guy. This is my families 4th car. One Lexus, two Nissan and Ist Toyota. We always feel taken care of. I am a very hard sell and was thoroughly impressed with the entire experience.! It's not easy going in to make a large purchase. Ricky was an exceptional salesman! He really listened to my needs and answered questions before he was even asked. To make that kind of connection with a customer is a skill you can't teach. He's awesome! Castro The Manager, who introduced him (Ricky) Thanks to him. Also another Manager Ahmad was great who came to say thanks. Melissa was great too. I can't say enough about the entire experience and I look forward to purchasing my wife’s next vehicle from Ricky at Ira! Best Regards to all. More

I just bought a 2009 Toyota Yaris at Ira/Danvers from salesperson Teri Scott. I could not be more happy with the experience I had there today. From the moment my wife and I walked into the showroom until salesperson Teri Scott. I could not be more happy with the experience I had there today. From the moment my wife and I walked into the showroom until the time we left we were treated with respect, dignity and a lotta fun and talking with Teri. We never had a question about what was going on during any point of the deal as we were kept very well informed by her every step of the way. As busy as the showroom was today we never felt we were being rushed or put on the back burner. The price of the car was exactly what we were told it would be and the dealership was very accomodating in helping us out of a negative equity situation. Thanks to Teri Scott you have a customer for life :) More