Ira Toyota of Danvers
Danvers, MA
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Michael Fitzgerald was an extremely helpful sales person. I didn't feel pressured, but I felt like he genuinely cared about helping me to find a good fit for me car. He was kind and provided excellent custom I didn't feel pressured, but I felt like he genuinely cared about helping me to find a good fit for me car. He was kind and provided excellent customer service. I also deal with a manager (I think his name was Keith I'm not sure), who was extremely professional and helpful. I love my car! More
Not having purchased a car in 10 years, I dreaded the whole experience. I have to say my experience at Ira Toyota was great. Teri Scott and the rest of the staff were professional and easy to work wit whole experience. I have to say my experience at Ira Toyota was great. Teri Scott and the rest of the staff were professional and easy to work with. They thoroughly answered any questions we had. My husband and I are completely satisfied with our Toyota Rav4 from Ira Toyota. More
I cannot say enough about how efficient Alex was and how easy the whole process was to buy a car. I had left Woburn toyota very dismayed after a salesman could not have given me the time of day. Odd, consid easy the whole process was to buy a car. I had left Woburn toyota very dismayed after a salesman could not have given me the time of day. Odd, considering the economy. I highly recommend Ira Toyota of Danvers. I will be clearly stating my dismay in Woburn toyota in my review of that dealership. More
Just purchased a 2008 Highlander from this dealership. It was our first time at this dealership and upon entering we were greeted by Alex who promised to make our experience at Ira Danves a pleasant one. It was our first time at this dealership and upon entering we were greeted by Alex who promised to make our experience at Ira Danves a pleasant one. I would have to say he more than delivered on his word. From the sales process to the finance process all communications were not only informative but pleasant and friendly, which was a very refreshing experience. More
Recent experience at Ira Toyota at danvers. Great staff, warm welcome as we set down at his desk his words were FIRST I WOULD LIKE TO THANK YOU FOR COMING TO IRA TOYOTA TO BUY A VEHICLE. "How I may help you warm welcome as we set down at his desk his words were FIRST I WOULD LIKE TO THANK YOU FOR COMING TO IRA TOYOTA TO BUY A VEHICLE. "How I may help you" we thought we were just going to test drive but the way he present himself. Must be having strong back ground and experience in customer service,we were very impressed. His words made us think twice to decide/purchased a new car on very same day. This is our third Toyota vehicle but this experience was unforgettable. Only the thing bothered us long time waiting for the business manager, they need to be more efficient, ricky did tell me but I don't remember name. My sales consultant was very realistic and knowledgeble about the product. I believe he loves what he is doing, he is passionate also Mr.Keith was very polite and friendly. Will definitely recomond and tell this best experience to all our freinds, who ever is looking to purchase a Vehicle. We wouldn't hesitate to mention his name at last--Ricky Arora the Sales Consultant at Ira Toyota,Danvers. My Mother and I wish him very best of luck. More
This is the fifth car we have purchased from this dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were imm dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were immediately impressed with the excellent customer service we received from both Keith and Ken. Ken was very efficient and knew his product well. He took extra time to show us every detail of the car. It was a very good experience. More
I would definately recommend this dealership to anyone looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with my experience at Ira Toyota of Danvers. More
I had the best time with Chris in leasing a vehicle I really wanted. I had leased a vehicle about a year before from a different dealership and I was not happy with it. It was a four year lease. He he really wanted. I had leased a vehicle about a year before from a different dealership and I was not happy with it. It was a four year lease. He helped me to get the car I wanted with the same remaining term on the lease. Three years. He was professional and very persistent to make sure that I got what I wanted. More
I h ave worked with Ira Toyota three times, most recently since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit ch since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit challenge, and was surprised and pleased as he explained to me that my excellent financial history with Toyota over the past several years holds much weight. He then turned me over to Jason Ludwig to expedite the process. He was kind, respectful, very knowledgable, explaining things thoroughly and clearly. When the service department could not prepare my vehicle when we expected, Jason was kind enough to deliver it to me at work. I think Ira Toyota should consider itself fortunate to have employees with the caliber of both of these men. More
Of all the dealerships I went to Ira of Danvers was friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tu friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tundra that I was looking for in a truck . He and the service department , finance and customer rep. were very helpful . I felt very comfortable while I was there . Thank You Ira Eli B. More