Ira Toyota of Danvers
Danvers, MA
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Teri was knowledgeable about the products and worked with me to find a car the met my exact needs. I made three visits to Ira - one was a walk-in and the other two were by appointment. Teri always had the me to find a car the met my exact needs. I made three visits to Ira - one was a walk-in and the other two were by appointment. Teri always had the time to work with me in a very pleasurable way. Melissa was the "Business Manager" for my deal. She was very capable and friendly. I felt very good about the business process of buying this vehicle. I only had limited interaction with Keith the floor manager, but found him to be helpful, friendly and supportive of Teri and my transaction. "Junior" - I'm not sure of his title, but he was the person with "final" say over the negotiated price of my car. In the final negotiation of the car, I presented my offer price and was told emphatically that there was no way he could accept the offer and that he was already losing $1,200 on the deal. He showed me his magic computer screen that "proved" how much he was losing. At that time, we were forced to conclude that we couldn't reach a deal. The next day, Ira Toyota called me to tell me they could accept my deal. This charade was a waste of my time and made a mockery of Junior's "proof" that he just couldn't work with me at my price. That said, price is always contentious and we knew that going in. All in all, I was very, very pleased with the process. More
Both of them were very nice and pleasant. First day ricky helped me find a right vehicle for us, next day my wife picked the color, she insist me to buy from him. Pleasant experience, No pressure at all. pr helped me find a right vehicle for us, next day my wife picked the color, she insist me to buy from him. Pleasant experience, No pressure at all. price was okay, he was very patientful and knowledgeble. Had very bad experience with Atlantic at Lynn and Woburn toyota.One thing about ricky we like,he cares about his job and his customers. He wants to be on toes at all the time during customer service. I am in sales too and I know how much efforts he puts in to make customer satisfy. He has a bright future. More
Excellent. Straight forward. I knew exactly what I was looking for and they help me find that with my new Toyota Matrix. There was no pressure at all to buy. I was looking for a car to match my active l looking for and they help me find that with my new Toyota Matrix. There was no pressure at all to buy. I was looking for a car to match my active lifestyle and they helped me to find that in a very relaxed atmosphere. Especially during a Holiday week!! More
Ken Oeun was very knowlegable when it came to any information I needed when I was considering buying a Toyata. He was patient in explaining every thing to me. I found him to be friendly and concerned information I needed when I was considering buying a Toyata. He was patient in explaining every thing to me. I found him to be friendly and concerned with helping me buy the car that was best for me. Thank you for all your help and I will recomend Ken to any one else. More
Purchasing an automobile these days is not the most wholesome experience one can look forward to. However, buying a new Toyota Rav4 from this sales individual and this dealership proved to be something wholesome experience one can look forward to. However, buying a new Toyota Rav4 from this sales individual and this dealership proved to be something different. Chaz was friendly, attentive and far from being aggresive. He was very informative, gave us good info and feedback. His follow up was very helpfull in assuring us a smooth buy from start to finish. I would characterize this buying experience, from this salesman (Chaz Sokha)as being extremely pleasant. I would recommend anyone interested in buying a Toyota from this area to seek out Ira in Danvers, and Chaz Sokha at Ira Toyota, Danvers, MA More
I never knew about this website. While picking up my new car he insist me to spare some time and share your experience here of buying a new car at this dealership. I am completely staisfied and happy custom car he insist me to spare some time and share your experience here of buying a new car at this dealership. I am completely staisfied and happy customer. It's not only the price, right car, color and service he gave that made my daughter happy. She is very happy and excited about her new car. We are pleased with his services. we will definitely suggest his name and dealership to our friends and relatives who ever is in market for new vehicle. I suggest his name and dealership to every one who ever interested in buying Toyota. Dealership is Ira Toyota, Danvers and salesperson name is Ricky Arora. Jim. More
I wouldn't hesitate to recmmend his name to any one any time. Had such a great experience at Ira Toyota with him. Very fair, intelligent and a polite person. Got late at night almost close but he step forw time. Had such a great experience at Ira Toyota with him. Very fair, intelligent and a polite person. Got late at night almost close but he step forward to show me a vehicle. Next day I went and purchased from him. Gave me a good deal and infect came early morning on sunday (first snow day) to deliver my vehicle. I was amazed and promised him will send more customer to you. Also the manager Keith was helpful. Both work great together and great communication.I am satisfied customer and I recmmend this to every one. More
I have never found buying a new car a pleasant experience...that is until I went to Ira Toyota in Danvers,MA. The service and information about the new Venza was great and I never felt pressured experience...that is until I went to Ira Toyota in Danvers,MA. The service and information about the new Venza was great and I never felt pressured to buy. Mr Moshirfar made my experience very pleasant and I wish every car salesperson was like him. Mr. Moshirfar sealed the deal for me and is the reason I look forward to being a customer at Ira Toyota. I did buy the Venza! Chris of Boston More
Ken Ouen was very knowlegeable about the car. I appreciated his patiences with answering all my question about each car that I was interested with, he was great help. The salespeople at Ira was ver appreciated his patiences with answering all my question about each car that I was interested with, he was great help. The salespeople at Ira was very friendly and approachable as soon as I entered the building. With the knowledge that I have obtained from Mr. Ouen contrbuted to my decision of purchasing a vehicle from Ira. When I came to pick up my car. He insisted in showing me all the great features in the car, and how it works. The car not only looked great, but it was easy to navigate and drove real smoothly. I recommend anyone who is thinking about purchasing a new or used car to check into Ira. The people as well as the atmosphere was very welcoming. More
Ricky Arora was very helpful and did everything possible to make things run smoothly.I had an issue with my new car and Ricky came in on his day off to make sure the service department knew what was going o to make things run smoothly.I had an issue with my new car and Ricky came in on his day off to make sure the service department knew what was going on and that the issue was resolved. Everyone I dealt with was very helpful. More