
Ira Toyota of Danvers
Danvers, MA
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Very friendly staffs indeed! I got all my questions Very friendly staffs indeed! I got all my questions answered over email/phone in an honest manner before even stepping foot in the dealership from Very friendly staffs indeed! I got all my questions answered over email/phone in an honest manner before even stepping foot in the dealership from Mike Lee. Competitive price quotes. Adam Bonds was great to work with once in the dealership and all follow ups. He was very knowledgable regarding the vehicle that we inquired and spent the time to show us features we cared about or should know. Hank Ung did the financial paperwork and was helpful in explaining all the extended warranty and more indepth what warranties are covered and available financing. Overall, it was a great experience. More
Ramon was a pleasure to deal with. He was courteous & professional. Ramon was able to upgrade us into two new Scions, which was our goal when we came to the dealership. We have already recommended Ramon professional. Ramon was able to upgrade us into two new Scions, which was our goal when we came to the dealership. We have already recommended Ramon & Ira to our friends and look forward to dealing with you in the future. Keep up the good work!!!! More
i have found that this dealership has the benefit of the customer as their primary consideration. i had a particularly good experience with service associate bruce brewer who was very helpful and professio customer as their primary consideration. i had a particularly good experience with service associate bruce brewer who was very helpful and professional. More
what a bad experience!!!! to start with they gave me the wrong car for 1 week!!!! after 1 week and just when I went to have my car's sticker bingo!!!! they discover that I had the wrong car for 1 week!!! wrong car for 1 week!!!! after 1 week and just when I went to have my car's sticker bingo!!!! they discover that I had the wrong car for 1 week!!! and even worse : no sorries!! nobody apologized and the sales agent did not call me .... More
The dealership that I worked with, as well as the salesman made purchasing my first car ever a smooth and easy transition. Not a single question went unanswered and Adam was always sure to double che salesman made purchasing my first car ever a smooth and easy transition. Not a single question went unanswered and Adam was always sure to double check on things for me. He was also very good at following up with me throughout the process via telephone and even continued to check up on things post-purchase. Buying my brand new car through this company was a lot less stressful than anticipated. I would recommend going through this dealer and through Adam for a purchase to anyone and everyone. More
Densy did an excellent job explaining the options on the Toyota Tacoma that my son and I were interested in. He showed us each available car on the lot and went over all of the options, and the list price. Toyota Tacoma that my son and I were interested in. He showed us each available car on the lot and went over all of the options, and the list price. We worked together on a final price and AJ helped close the deal. Both Densy and AJ were professional and knowledgeable, and they helped me find a great car at a great price. I placed a deadline on the delivery and the deadline was met. Mike in finance helped set up the registration and delivery, it was a smooth transaction. Densy followed up to make sure we were satisfied. I would buy another car at Ira Danvers. More
Adam was easy to talk with and knowledgable. He helped us through the options of buying or leasing and we felt very comfortable about the choices we made. The whole process of deciding on the Prius and ch us through the options of buying or leasing and we felt very comfortable about the choices we made. The whole process of deciding on the Prius and choosing to lease went very smoothly thanks to his friendlyness and professionalism. More
I was recommended not only to Ira/Danvers, but also to Adam Bonds, by my daughter and son-in-law, Sherry and Steve Pleau, who purchased a Sienna days before my lease of the RAV4. Adam was very knowle Adam Bonds, by my daughter and son-in-law, Sherry and Steve Pleau, who purchased a Sienna days before my lease of the RAV4. Adam was very knowledgable about the vehicle that I was interested in, and more than capable about answering all of my questions regarding it. I was extremely surprised when the gentleman who negotiated the price with me, told me that Adam is fairly new to Ira/Toyota. I was sure he had been with the Toyota company for years. There was nothing Adam didn't know about the RAV4, and he went through the vehicle explaining everything to me more than once. Purchasing/Leasing a vehicle has always been very stressful for me, because I do it by myself. It's because of Adam and how he treated me during my "FIRST" experience with Toyota, that I can honestly say, "I hope he's still around when it's time for me to choose my second Toyota vehicle". More
Adam is very nice person to speak with, hounest, open and truthfull. Besides he drives Camry LE... I should thank all involved into decision to give us Camry in lease under such favourable for us conditi truthfull. Besides he drives Camry LE... I should thank all involved into decision to give us Camry in lease under such favourable for us conditions. Overall impression is very good. Should test also the Toyota Maintenance Service, if this is same good. More