Ira Toyota of Danvers
Danvers, MA
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I went to Ira after visiting multiple dealerships and found them warm, friendly and extremely attentive. My salesman Nelson kept in contact with me by phone after my first visit, up until I came in to pu found them warm, friendly and extremely attentive. My salesman Nelson kept in contact with me by phone after my first visit, up until I came in to purchase my vehicle and answered any question or concern I had. Castro was able to give me an excellent trade in value for my used vehicle and made sure I was able to find a car I loved that I could afford. Scott handled my financing seemlessly and efficiently. I look forward to working with Toyota in the future and will certainly be back there to service my new car. More
I just want to say a special thanks to Martha. She was friendly, down to earth, and made me feel comfortable. The one thing I liked most about her was, she wasn't pushy. I am hoping she will be there in 3 friendly, down to earth, and made me feel comfortable. The one thing I liked most about her was, she wasn't pushy. I am hoping she will be there in 3 years. Thank You Martha, and also thanks to the rest of the staff, everyone is so friendly. The the staff at Ira Toyota really know how to take care of people and make them feel comfortable. More
The rating I have given is because of the excellent service I received in looking for a new car. Ken was very friendly and cooperative, he was also very patient with the many questions I had. He also s service I received in looking for a new car. Ken was very friendly and cooperative, he was also very patient with the many questions I had. He also showed me how to operate the car. He really cared about my satisfaction and called me to make sure I was fine with the car and enjoyed the car. I cannot say enough about the service that Ken gave me. It was a pleasure to buy a car from him. More
Steve is very friendly and enthusiastic and seems to know what he is talking about. We shopped around and although we had our choice of Scion dealerships we decided to go with Ira Toyota because of the quali what he is talking about. We shopped around and although we had our choice of Scion dealerships we decided to go with Ira Toyota because of the quality of their service and our positive interactions with Steve. Unlike some other dealerships we went to, Steve and his co-workers did not put on the pressure and were perfectly fine with having us come back the next day if we found their service to be the best. We would certainly recommend Ira Toyota to others. More
Martha and Keith were fantastic. Very real people. Honest and upfront. We usually find car salesman despicable people, but not these 2. My husband and I found this to be the best car buying experience we eve and upfront. We usually find car salesman despicable people, but not these 2. My husband and I found this to be the best car buying experience we ever had. Even the negotiations. Martha is warm and caring and very easy to talk with. We picked the right place to buy our new car, and would definetly use Ira Danvers again! Mark and Kathy More
We spoke with a very nice, low-key salesman. He took our keys to get an estimate for our trade and we looked at a new car. We had a commitment and had to leave, so scheduled an appointment for the next day. keys to get an estimate for our trade and we looked at a new car. We had a commitment and had to leave, so scheduled an appointment for the next day. The sales manager held on to our keys for no reason than that he had to come smile at us, despite our protestations that we had to go. We waited for him for 15 long minutes. Honesty goes both ways - the salesman was great, but his manager didn't trust that we had to leave. So we went to Atlantic Toyota and bought our car. This happened in May, 2008. More
Luis was friendly and showed us what we asked for but sales manager Junior was HORRIBLE. I could tell from his body language he was not taking us seriously. He came off arrogant and very UNFRIENDLY!! H sales manager Junior was HORRIBLE. I could tell from his body language he was not taking us seriously. He came off arrogant and very UNFRIENDLY!! He was very condescending in attitude, The whole process of test driving took forever because they could not find a car that the battery was not dead on. We have a lot of waiting around. Luis was friendly and talked a lot but did not really give us relevant information about the car. This was our first time car shopping experience and Ira Toyota was the worst. We went to another dealer and brought a brand new car the same day! More
My experience with Ira Toyota was excellent! My sales person was Martha Murray and she could not have been more helpful, keeping me up to date on what was going on daily and answering all my questions. person was Martha Murray and she could not have been more helpful, keeping me up to date on what was going on daily and answering all my questions. My interaction with Hank in financing also went quite smoothly. Overall my experience was excellent and I will definitely refer friends and family to Ira Toyota! More
This was my first experience buying a New Car in United States and we were not sure whom to ask and what to ask. We owned 4 Cars back in India and the buying a New Car is a totally different thing in India States and we were not sure whom to ask and what to ask. We owned 4 Cars back in India and the buying a New Car is a totally different thing in India. Ken was very helpful and guided us at each step throughout the process and gave very detailed finance options, which made real easy for us to decide on the deal and helped us choose the perfect car. The only downside to the whole process was the Time Taken, I would definitely like to guide anyone who is going to buy a new/used car must be prepared to spend atleast 5-6hrs at the dealership. More
We asked for an internet quote and received it right away - we purchased a RAV4 from Martha Murray of IRA - she was very professional, answered all of our questions, and made us feel comfortable. There was - we purchased a RAV4 from Martha Murray of IRA - she was very professional, answered all of our questions, and made us feel comfortable. There was no hard sell, no upsell, none of the shenanigans you encounter at some other dealerships. Everything was straightforward - even the dreaded encounter with the finance manager when they attempt to sell you the add-ons - we said no, they respected our response and we bought the car. Delivery was on time, the car was fine, and the deal was done. I would definitely return and I would absolutely ask for Martha as the salesperson - she did a great job. Mike Sullivan More