Ira Toyota of Danvers

I contacted Ira Toyota with interest in ending my current lease and beginning a new one with a new vehicle. Martha Murray contacted me right away and I worked with her throughout the whole process. She was v lease and beginning a new one with a new vehicle. Martha Murray contacted me right away and I worked with her throughout the whole process. She was very helpful, informative, and pleasant. She went out of her way to make sure I had an amazing experience, which I did. She listened to my concerns and helped me to find a vehicle and price that was right for me. I would definitely recommend Martha and Ira Toyota to anyone interested. More

Chris called me on Monday night and we gotan appointment with him the next day. He had a couple of cars lined up before I got there as he knew what I was looking for. My overall experience with both Chri with him the next day. He had a couple of cars lined up before I got there as he knew what I was looking for. My overall experience with both Chris & Mike were great. Chris got me in the car I wanted right away. Mike processed our paperwork very quickly. More

I had a wonderful experience at IRA Toyota in Danvers buying a new car. It was the first time I was buying a new car by myself as my husband, who is now deceased, used to buy all the cars. I was scared t buying a new car. It was the first time I was buying a new car by myself as my husband, who is now deceased, used to buy all the cars. I was scared to go in as I had never been through this before. I had the best salesperson, Martha Murray, who walked me through everything step by step and made it a wonderful experience. She answered all my questions and took her time explaining everything to me. I felt very comfortable and happy with the whole experience buying a new car and she made it fun too. As a woman I was intimitated at first about going into the dealership but I am so glad I got Martha who really helped me and was so great to deal with. Thank you very much, Mary Noonan P.S. I LOVE my new RAV4!!!!!! More

Have you ever walked in to a store and said "im just going to have a look." Well that's just what i had in mind, until i walked in to the dealership and went from "just looking" to "i'll buy that" Fro going to have a look." Well that's just what i had in mind, until i walked in to the dealership and went from "just looking" to "i'll buy that" From a friendly salesman (the ethiopian guy i forgot his name) to a patient and very hard working finance manager (Khaled). My overall experience was fantastic, i am very proud to say that i purchased my 1st car from IRA Danvers. I definitely recommend this dealer to anyone who wants an easy and great experience!! THANK YOU, 2010 LE corolla More

This was my first new car and I have to say I came to the right place. Jim was personalble, caring, knowledgable and did not put any type of pressure on me to make a purchase. He was not the type of Salesman right place. Jim was personalble, caring, knowledgable and did not put any type of pressure on me to make a purchase. He was not the type of Salesman just out to make a sale he truly cared about my needs as a customer and wanted to make sure I got what I was looking for. He even made sure I got the best deal once I made my decision. I would recommend this dealership to anyone looking to buy a car as you won't be disappointed or pointed in the wrong direction. Go in and ask for Jim Bennett he is the best Salesman on the lot! More

Ethiopian Evangelical Church in Boston purchased a 2010 Toyota Corolla with the assistance of Mr. Gezahegn Alemu. This is the first time the Church has purchased a vehicle and we were very refreshed by the Toyota Corolla with the assistance of Mr. Gezahegn Alemu. This is the first time the Church has purchased a vehicle and we were very refreshed by the professional customer service assistance that we have receieved. The Agent went out of his way to be curtious and he expressed his depth of knowledge about cars as he explained the techincal details of the vehicle we were about to purchase. That made us feel very confortable about the vehicle that we purchased. We also got a wonderful price for the vehicle. Over all, we had a wonderful experience with the dealership and we highly recommand it for customres. More

Mike was great. Even though I didn't plan on buying that day, he found me a day that made me feel ready and happy with my decision. The manager was great as well, very straight forward. We also got great ad day, he found me a day that made me feel ready and happy with my decision. The manager was great as well, very straight forward. We also got great advice on purchasing additional protection options for the leased vehicle. (insert the name of very friendly,bolnd girl) explained everything to us and shared very professional opinion. More

ON 10-31 I LEASED MY THIRD CAR FROM IRA. I NEVER "BOUGHT-LEASED" 3 CARS FROM A DEALER BEFORE. FROM THE 1st ONE THREE YRS AGO TO THIS ONE, THEY WERE ALL PROFESSIONAL AND COURTEOUS. THEY GIVE AUTO DEA "BOUGHT-LEASED" 3 CARS FROM A DEALER BEFORE. FROM THE 1st ONE THREE YRS AGO TO THIS ONE, THEY WERE ALL PROFESSIONAL AND COURTEOUS. THEY GIVE AUTO DEALERS A GOOD NAME; NOT SO OTHER DEALERS IN MY 40 YRS BUYING NEW CARS. WE HAD THE USUAL BACK & FORTH BUT ONCE WE WERE IN AGREEMENT, IT WAS ONLY A MATTER OF WAITING TO PICK UP THE CAR AND I DID THAT IN ONLY A FEW HRS. THEY KNEW I WAS A THREE-PETE CUSTOMER AND THEY WANTED ME TO BUY AGAIN. I WAS A FAITHFUL NISSAN BUYER (7 BOUGHT IN MY FAMILY OVER MANY YRS) AND A SALESMAN WHO WOULD NOT LET ME LEAVE A SHOWROOM AFTER I TOLD HIM I HAD TO LEAVE, MADE ME DECIDE TO TRY IRA TOYOTA. I HAD NO INTENTION TO BUY THAT FIRST TIME BUT THEY WERE VERY GOOD IN THE NEGOTIATION PROCESS AND WHEN IT CAME TIME TO BUY THE SECOND ONE, IT WAS ONLY A MATTER OF WHICH COLOR AND WAS IT AVAILABLE. THE THIRD (THIS MOST RECENT CAR) IT WAS ONLY A MATTER OF DETAILS AND PICKING OUT A CAR IN INVENTORY. THEY WERE GREAT, AND THE SALEMAN, DAVE LYNCH, WAS TERRIFIC. I WOULD CERTAINLY RECOMMEND THIS DEALERSHIP TO MY FRIENDS, AND DAVE SPECIFICALLY. I ACTUALLY LOOK FORWARD TO COMING BACK IN A PROPER TIME AND UPGRADING BECAUSE THE EXPERIENCE IS NOT LIKE GOING TO THE DENTIST. IT WAS ACTUALLY PLEASANT. More

The sales person I delt with was great, however the The sales person I delt with was great, however the person in the business office was not so great. He became irritated very easy when I told him The sales person I delt with was great, however the person in the business office was not so great. He became irritated very easy when I told him I wasn't interested in certain offers. When I was taken into the business office he told me he wasn't ready for me and asked me to leave for about 10 minutes. He kept leaving the office while I waited for him to come back to do paperwork. Very distracted. I chose the car I liked instantly and decided to buy it but it took 3 hours to get everything done, too long. This is my 3rd new car that I have bought from you and I will continue to buy cars there and recommend you to my peers but if I have to deal with that same business man I will request someone else. More

We drove over to Ira after having visited a Honda dealer earlier. I have purchased three cars from Ira, so obviously came away from those experiences happy to go back there again. We were first greeted by earlier. I have purchased three cars from Ira, so obviously came away from those experiences happy to go back there again. We were first greeted by Mr. Hernandez at the front door and he was immediately helpful and friendly. He took us to meet Mr. Rylant, whose name we had from an internet inquiry. We expressed to Mr. Hernandez what we were looking for in a car and within minutes were looking over a Rav4 as he explained the various features and we then took it for a test drive. Mr. Hernandez was comprehensive in explaining various specs and features of the car and answered all of our questions. As many consumers are these days, I was fully aware of approximate pricing on the car after doing online research and so was looking for a good price. The price negotiation took about 5 minutes total. No messing around, just a quick exchange, consideration of our trade, and we were done. My wife and I drove the car home within a couple of hours. We had not expected to necessarily purchase at that moment, but the car and the deal were "right" so we made the purchase. No buyer's remorse whatsoever. Based on this experience and others I've had with Ira, I recommend the Ira dealership and particularly Mr. Hernandez and Mr. Rylant without hesitation! More