Ira Toyota of Danvers

I generally don't respond to the post-sale surveys, however, I had the best buying experience I have EVER!!! had. Walter Vogel, Mellisa and the general manager never made me feel pressured or intimidat however, I had the best buying experience I have EVER!!! had. Walter Vogel, Mellisa and the general manager never made me feel pressured or intimidated with the usual hassle. Thanks a million for appreciating loyal Toyota customers during a trying time for everyone. YOU walter lived up to the motto on your sign above your desk. I understand the sacrifices you had to make to move inventory. THANKS! I look forward to the next visit. Wliiam Leedy P.S. The tires look great! More

I am happy that I purchased a used car in this dealership after a week of long and tiring search. The sales person, Walter Vogel, was waiting at the door with smile and the customer number ready that I had r after a week of long and tiring search. The sales person, Walter Vogel, was waiting at the door with smile and the customer number ready that I had received over the phone conversation earlier. The sales person was so friendly and professionally provided with all necessary information that I needed. The sales manager also worked sincerely to get us to reach the best price. All paper works followed were not delayed a bit. To the sales person I pointed several spots on the exterior and those were completely dealt when I pick up the car just few hours later of the same day. It was a pleasent experience for me and I highly recommend this dealer. Thank you Walter! More

I came into the dealership seeking advice for my trade in and also a car that would best suit me and my budget. Ricky Aurora not only put me in a car that surpassed my expectations, but also a vehicle that s and also a car that would best suit me and my budget. Ricky Aurora not only put me in a car that surpassed my expectations, but also a vehicle that saved me money. Ricky showed me the value of leasing in my situation as opposed to financing or purchasing a used vehicle, and he also went out of his way to find the vehicle that was just right for me, not just any vehicle on the lot to make a sale. The process was painless. Ricky fought to get me full value on my trade, and literally one day later ALL the paper work was taken care of and I was able to pick up my new vehicle A+++ Service and I would highly reccommend doing business with Ira Toyota and Ricky Aurora -Erik M More

I was very impressed with this dealership. The sales staff was excellent. They were very attentive to all my needs as I purchased my car. It was delivered in excellent condition with no surprises. This staff was excellent. They were very attentive to all my needs as I purchased my car. It was delivered in excellent condition with no surprises. This dealer was over an hour away from my home and I will return to this dealership for my next purchase. They made this entire process pleasant. More

Outstanding sales experience! We are very happy with our new Highlander. Salesman (Luis) was very accommodating during the test drive so I could be sure I could park it easily. Low pressure, honest and up f new Highlander. Salesman (Luis) was very accommodating during the test drive so I could be sure I could park it easily. Low pressure, honest and up front about price. A true pleasure dealing with Keith (on the price) and Luis too! Got a great values on our trade-in. Plan to use the service department too. More

Everyone I spoke with at IRA was friendly, respectful and not pushy. Very good selection of cars, great customer service and follow through. Ricky was very patient, courteous and knowledgable. I was also hap not pushy. Very good selection of cars, great customer service and follow through. Ricky was very patient, courteous and knowledgable. I was also happy with the financing. I would recommend anyone to IRA. More

When I went to IRA Toyota I was greeted by Ricky Arora; Ricky was a complete gentleman! He was polite, understanding and very helpful! Ricky was excellent, he explained everything so I actually understood, Ricky was a complete gentleman! He was polite, understanding and very helpful! Ricky was excellent, he explained everything so I actually understood, took his time, he didn’t rush or persuade me to quickly buy a car or say anything like “If I was you I wouldn’t wait, you wont get a better deal anywhere else!” like other salesman do! I was very happy with the car I bought, and I was very happy I had Ricky’s help! More

i was referred to ira toyota danvers from ira nissan because i was not able to get finance thru nissan. which i already put the down payment for them. matt, the business manager call me and said "good n because i was not able to get finance thru nissan. which i already put the down payment for them. matt, the business manager call me and said "good news, you are approved for a toyota" which is awesome so i went down to them from lowell with the hope of getting a new car. me and my family arrived there and met with matt and ricky who show us a vehicle. when we sat down with matt, he told us our apr was 17, which is very high. so my family member with me offer to co sign the vehicle so it can help bring down the monthly payment. well then matt said the apr then would be 20! which just last week that was not what ira nissan had said. so we had left because it is not working out in price. so the following day ira toyota call my relative back and said they can get 3.9 apr for the car we had look at and i said great! so my relative went back to danvers and met with Dave, the finance manger. well dave said they can get the car within my price range. i went to danvers after work and was ready to buy the car. when it come time to sit down and do pricing it was no where near my budget range! it was well over that! dave was trying to sell us all these warranty on a camry. i thought toyota was a very reliable car, why do i need all these extra warranty? i left there very upset because they had told my uncle 1 thing and told me something completely different. so ricky, the salesperson call my uncle back and said that wherever we go, we can not get approve for a car. he threaten us! well i did get a brand new civic and my apr is at 11%. i felt that ira toyota danvers was not listening to me at all. they didnt care to listen to my budget. all ricky did was explain the car and keep saying how wonderful the car is. i had purchased many cars before but this dealership was the worst. they tried to rip us off! More

I was highly impressed with everyone we worked with at IRA Toyota in Danvers. The first person to greet us was Ricky. He immediately sat us down and listened to what our needs were. He didn't try to se IRA Toyota in Danvers. The first person to greet us was Ricky. He immediately sat us down and listened to what our needs were. He didn't try to sell us something we didn't want, he got us exactly what we wanted, without the run around. Both he and Louis answered all our questions and made us feel comfortable with our purchase. Even the finance process was stress free. Melissa went over everything in detail and also answered our questions. The day of delivery Ricky throughly went over the vehicle and gave us a tour of the service department. I would highly recommend IRA Toyota to anyone. Like many people I dread the whole car buying process. IRA Toyota turned this around for me. I will be sure to recommend IRA and their highly qualified staff. Thank you! I love my new highlander!! More

this dealership is awful i call on monday tell them i have a shift indicator bulb out on a 2008 scion. i schedule service for the following saturday it goes in and they tell me they dont have the bulb th have a shift indicator bulb out on a 2008 scion. i schedule service for the following saturday it goes in and they tell me they dont have the bulb they have to order it. wouldnt you think they would have orderd the godam 3 doller bulb before i went in there instead of wasting my time droping it off for nothing. then there suppose to check fluids and do a free car wash with every service at least thats what it says on the website.my car wasnt cleaned my windsheild washer fluid wasnt toped off and neither was my oil overall shitty service More