Ira Toyota of Danvers

I would have to say that this dealership in general was a great experience! Not only was Ricky extremely nice, but everyone I came across in the dealership was very nice and outgoing, making sure my needs w great experience! Not only was Ricky extremely nice, but everyone I came across in the dealership was very nice and outgoing, making sure my needs were attended to. Ricky was a big help in answering all of my questions and making sure I was comfortable and I can't thank him enough for making this the best car buying experience! More

Even though I already wrote a review, I felt as though I should add to my first review. I was very pleased when I returned to Ira to pick up my registration for my new car. I had worked all day and was very should add to my first review. I was very pleased when I returned to Ira to pick up my registration for my new car. I had worked all day and was very tired. I thought that I would be there forever waiting for my inspection but to my great fortune, Ricky Arora saw me the minute I walked up to the reception desk. He immediately came over to me, took my keys, ghave me a ticket for coffee and went out in the pouring rain, took my car to be inspected and returned it to me in approx 20 minutes. I don't believe you can get any better service than that anywhere else. I highly reccomend Ira Toyota and especially Ricky Arora if you are looking for excellent, courteous, caring service. I would not hesitate to go back there for my next car!! Thanks again Ricky!! More

I bought a pre-owned Camry Hybrid from IRA and the service was very solid. Mark was a no-b.s., very honest salesman and the transaction was a relatively quick and painless one. The previous owners of service was very solid. Mark was a no-b.s., very honest salesman and the transaction was a relatively quick and painless one. The previous owners of the car didn't return the navigation DVD but Mark made sure that another one was ordered for me quickly. Would definitely recommend the dealership and Mark to anyone looking for a pre-owned vehicle. More

This was the first toyota I have purchased and the service I recieved there could not have been found anywhere else. My salesperson worked with me to help me get a great deal on a great vechicle. He service I recieved there could not have been found anywhere else. My salesperson worked with me to help me get a great deal on a great vechicle. He answered each of my questions in depth and throughly, and made my decision easier. I give toyota such a great rating becuase they will work with you to comprimise your needs and make you feel comfortable when buying your new car, which you may not find at other dealerships. I will definatly be buying my future cars from toyota and will refere them to my friends and family. More

I had a very pleasant experience buying a new car in a friendly dealership. The salesperson and the manager make you feel very comfortable and they answer all my questions with confidence and knowledge. T friendly dealership. The salesperson and the manager make you feel very comfortable and they answer all my questions with confidence and knowledge. The price was very competitive. I would definitely recommend this dealership to everyone. Pasquale Lynnfield MA More

This is my 3rd Rav 4. I have purchased all 3 at Ira. I feel that the price was fair and I just love my car. Ricky Arora was excellent on the day that I received my car and I was pleasantly surprised when feel that the price was fair and I just love my car. Ricky Arora was excellent on the day that I received my car and I was pleasantly surprised when he went the extra mile to get my remote car starter installed before I took the car. My time is valuable and to return would hve been an inconvenience. This all made up for the extra wait for the car's delivery which was supposed to come in 7- 10 days but didn't arrive for 4 weeks. Anyway, Ricky made up for the wait by being so accomodating on the delivery day. I would not hesitate to buy from Ira again. Between my husband and myself, we have purchased 3 Rav 4s and 2 Tacomas from Ira. I highly recommend Ira to all my friends & family. Thanks again Ricky for all that you did! Julie M Bubar More

Ramon Boreck is an extremely helpful salesman. He took really good care of my questions and concerns while I was there, very professional, polite and prompt. I could not have chosen the best car for me wi really good care of my questions and concerns while I was there, very professional, polite and prompt. I could not have chosen the best car for me without his help, thats for sure! My overall experience at Toyota was great and I am very satisfied with my new 2010 Corolla. I really recommend shopping for cars at Toyota in Danvers and having Ramon as your salesman will make your experience PERFECT!!! Lara Miskalo More

We are very satisfied with our experience at Ira Toyota. Our salesman, Ricky Arora, was honest, professional, and willing to work with us to get the car and price we wanted. Ricky offered us beverages, mad Our salesman, Ricky Arora, was honest, professional, and willing to work with us to get the car and price we wanted. Ricky offered us beverages, made us feel comfortable and never put any pressure on us. He heard our needs and concerns and responded quickly and appropriately. Signing the paperwork with Mike was also a great experience. The car was delivered on the day and at the time promised and I was given a full overview of the car. Ricky also gave me a full tour of the service department and made sure I had all the information I needed. We traded a Scion for a Prius, and the trade-in process was also seamless and the dealership was very honest with trade-in values and how that worked into our new lease. It is without hesitation I would recommend Ira Toyota to any prospective buyers. I especially recommend Ricky Arora to be your salesman! He is a top-notch professional whose caring for his customers is clear and genuine. Thanks Ricky and Ira Toyota! More

Ricky was extremely helpful when we first arrived and he made us feel comfortable. He answered all of our questions and he showed us the departments that we may need to use in the future. The car was read made us feel comfortable. He answered all of our questions and he showed us the departments that we may need to use in the future. The car was ready for pick up as he assured us it would be. Everything was in great condition, car starter was installed and overall it was a great experience. I would recommend Toyota, especially Ricky, to anyone and feel confident that their expectations would be met as mine were. Thank you very much! James Browne More

Walter was Very helpful in the disposition of our trade in as well as the processing of the purchase we made. We were able to leave the same day with our puchase in a large part becouse he was very involv in as well as the processing of the purchase we made. We were able to leave the same day with our puchase in a large part becouse he was very involved in the preperation of the truck, the paint was touched up in such a mannor that it appeared as a new vehicle would. No scratches. Due to the amount of time that we were at the delership, with my 6 year old grandson, there was plenty of time for things to have felt cumbersom. Walter, when he could see we were serious about the purchase imediately fired up the popcorn machine in the wating area, turned on the cartoons for my grandson ( and truth be told for me. I used to watch these same cartoons when I was his age !!!!!). He made sure we had refreshment in the way of popcorn and bottled water ( there was never a bottle with less than 1/4 full at our sides throughout the 6 1/2 hours from arriveng and finally leaving with the truck! ) After taking the truck home I realized that the front mats were missing. I called Walter and told him. He told me to see him about this when I come in to get the new inspection sticker on the truck. I did and he spoke with his manager about the problem. We then went to the parts department with an order form for new mats at no cost to me. My wife and I have purchased two new vehicles from Ira Toyota since 2002 and have always been happy with the treatment that we received on both occassions. Walter Vogil epitimised the kind of care and thought for the customer that we have found in the past. No, I think he surpassed our previous experience. More