Ira Toyota of Danvers

Absolutely the best car buying experience I have ever had. Ricky is a true professional, and his knowledge of the vehicles and guidance is paramount. This dealership really has it's act together. Top no had. Ricky is a true professional, and his knowledge of the vehicles and guidance is paramount. This dealership really has it's act together. Top notch. A special thank you to everyone who helped over the last week. I greatly appreciate it. More

I have given this dealership a perfect rating because I drove out in my new car with exactly what I walked in asking for, in terms of price and model, in less than 24 hours. The service was as friendly an drove out in my new car with exactly what I walked in asking for, in terms of price and model, in less than 24 hours. The service was as friendly and efficient as possible, and the communication with the dealer was what was necessary and not overbearing. Both the dealer and the financer stayed late to help me as well. This dealership and dealer are exactly what you want when looking for a car, no nonsense. More

I was in the market for a Toyota Corolla,and chose IRA because my parents had a positive experience in the Tewksbury location. I came in and was introduced to Ricky. Immediately I could tell Ricky was a g because my parents had a positive experience in the Tewksbury location. I came in and was introduced to Ricky. Immediately I could tell Ricky was a good honest salesman and there was no pressure as he let me contemplate all the options before I signed a deal at a fair price. I went ahead and did the deal and was introduced to both Rich and Mike in finance. Both guys were very courteous and described all my aftermarket warranty options without any pressure to buy. Unfortunately, I never got to enjoy my new vehicle as my car that I was trading had a major mechanical failure before delivery of the new vehicle. I called both Rich and Mike who were both very sympathetic to what happened and canceled the deal with no hassle. I wish I could have done business with IRA as it was such a positive experience. As soon as I repair my vehicle and save up a bigger down payment I am going to use IRA for my purchase. However, I recommend them to anyone in the market for a Toyota. More

I brought my Tacoma in for the frame rust warranty program, they punched holes in my frame wrecking my truck. Only after they did this, did they inform me my truck was not covered under the recall. No program, they punched holes in my frame wrecking my truck. Only after they did this, did they inform me my truck was not covered under the recall. Now they refuse to either to fix my truck or give me a replacement. My truck was fine until I brought it to IRA. I will never go back there again, people were rude and obnoxious. More

I had a great experience with Ricky, Louis and Junior....each of them worked with me on the car I wanted, the color and made it all happen for an excellent price....It took about a week for us to Junior....each of them worked with me on the car I wanted, the color and made it all happen for an excellent price....It took about a week for us to come to terms on the lease but in the end it was a great deal for me as a buyer and although it certainly wasn't the most money they as sales and management made this month by a long shot, ALL were still cordial and attentive to my needs. I was pleased that at the end my salesperson took me to their service department and is setting up my first appointment for service already. Thank you again!!! More

I got quite lost trying to locate the dealership. Could not get adequate directions after multiple telephone contacts with the published dealer phone numbers. The Used Sienna posted on the website that I not get adequate directions after multiple telephone contacts with the published dealer phone numbers. The Used Sienna posted on the website that I had arranged to see had been "sold for several days." Both events were attributed to the lack of contact between the Internet and telephone receptionist staffs and the actual dealership. Found that explanation odd but ... The specific reasons I can not recommend the dealership result from the sales staff refusal to allow me time enough to confer with my husband or to hang onto the financial rate quote records for the van I had chosen. Chris repeatedly insisted that I purchase immediately because another couple was on the lot and wanted the vehicle. I had to put down a deposit to hold it long enough to talk with my husband. I made a brief attempt to explain I would not buy without running my decision by my husband but was interrupted mid sentence with the "just saying" someone else wanted the van. I was ready to buy. I really liked the vehicle but it was not what I had told my husband that I was buying and I needed to let him know of the plan change before I felt comfortable parting with my money. So, I will look elsewhere for a used vehicle. I suggest you do also. More

Ricky made our shopping experience delightful! He was fast and right to the point and very helpful! I would definitely refer my friends to go see him and to go to this dealership. This was probably the m fast and right to the point and very helpful! I would definitely refer my friends to go see him and to go to this dealership. This was probably the most hassle free car shopping I have ever done yet! More

I have purchased several cars from IRA Toyota of Milford and the continue to wow me each and every time. They took the time to explain to me the options available to me and then put together a package that and the continue to wow me each and every time. They took the time to explain to me the options available to me and then put together a package that workled for both my wife and me. We purchased 2 cars this time, a 2011 Camry and a 2010 Rav4. More

My experience at Ira Toyota of Danvers MA was exceptional. From the friendly greeting from our salesman Ricky Auora to getting the right deal for our needs from Jim Bennett. Jim and Ricky reall exceptional. From the friendly greeting from our salesman Ricky Auora to getting the right deal for our needs from Jim Bennett. Jim and Ricky really took the time to make sure it was a smooth proccess no hassle and that we got into the vehicle we wanted to best suit our needs. I would recomend Jim and Ricky at Ira to anyone looking for a car because purchasing a new car should be a fun and exciting experience and in my case it was. Thank You Jim, Ricky & Ira Toyota for my new 2010 Highlander we love it. More

I have bought many cars in the past and searched for over a month and a half for my most recent purchase. I went to many dealerships until meeting "Ricky" and Lenny at Ira in Danvers. This is how car sales s a month and a half for my most recent purchase. I went to many dealerships until meeting "Ricky" and Lenny at Ira in Danvers. This is how car sales should be. These two gentlemen changed the perception that I have of buying a car for good. I will definitely return and recommend them to anyone who is sick of dealing with the vultures at other dealerships. They made the process as enjoyable as possible and treated my wife, children and myself with the genuine care and respect that is deserved by all. The price was what I expected for what I was getting. The process was a pleasure compared to what I had experienced at other dealerships. Definitely ask for "Ricky" at Ira in Danvers. He is the most geniune, hard working gentleman that you will find in the business. He is the "BEST"!!! More